
Dental Appointment Coordinator
1 week ago
Seeking a highly skilled Appointment Coordinator to schedule dental appointments in the US.
The ideal candidate should have strong communication skills, experience in handling outbound calls, and the ability to work during night and early morning shifts.
Key Responsibilities:
- Coordinate with clients to book appointments for their dental needs.
- Ensure all scheduled appointments align with client preferences and availability.
- Provide excellent customer service and handle inquiries effectively.
- Maintain accurate records of calls and appointments in CRM systems.
- Meet performance targets and adhere to call scripts and guidelines.
- Collaborate with the team to optimize appointment booking strategies.
Required Skills and Qualifications:
- Excellent spoken English with a professional tone.
- Minimum 2+ years' experience in outbound calling or customer service.
- Familiarity with the dental industry is an asset.
- Able to work in night and early morning shifts (India time).
- Self-motivated and comfortable working in a remote environment.
- Strong organizational and time-management skills.
Benefits:
The compensation structure is split, linked to performance and appointment booking success.
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