Medical Office Coordinator

2 days ago

Varanasi, Uttar Pradesh, India beBeePatientService Full time US$ 70,000 - US$ 85,000
Remote Patient Service Specialist Opportunity

We are seeking an organized and articulate professional with a passion for healthcare administration to join our team as a Remote Patient Service Specialist.

This full-time, remote position is vital in ensuring smooth communication and efficient patient flow. As the first point of contact for patients, therapists, and staff, you will be responsible for managing the day-to-day operations of the front office remotely.

Key Responsibilities:
  • Financial & Administrative Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
  • Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.
Required Skills & Qualifications:
  • Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent.
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required.
  • Work Hours: Must be available to work from Monday to Thursday, 5:30 PM to 6:30 AM IST, and Friday, 5:30 PM to 4:30 AM IST.
About This Role

This role is essential in ensuring the smooth operation of our clinic. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.

To be considered for this position, please complete our short screening form at the provided link.

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