System Administration and Support Expert

6 days ago


Pune, Maharashtra, India Fiserv Full time

Fiserv is a global leader in payments and financial technology, with more than 40,000 associates proudly serving clients in over 100 countries. We are committed to innovation and excellence, and we are seeking a System Administration and Support Expert to join our team.

As a System Administration and Support Expert, you will be responsible for performing routine work as per client requests, validating application and system health after planned maintenance or on an ad-hoc basis to meet client expectations for system availability.

Key responsibilities include:

  • Executing complex technical system administration procedures
  • Responding to, investigating, and resolving issues involving production applications and services using documented procedures and solutions

Requirements include:

  • Experience with and ability to use Microsoft Office applications
  • Able to work under pressure to complete tasks on schedule and with high quality
  • Good understanding of ITIL framework and service delivery
  • Proven customer service skills

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