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Executive Leadership Position

2 weeks ago

Noida, Uttar Pradesh, India beBeeStrategist Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Business Strategist
At our organization, we seek a Business Strategist to lead and manage the business functions. The successful candidate will develop and implement strategic plans to drive business growth and profitability.

Key Responsibilities:
  1. Strategic Planning & Execution: Develop and implement weekly, monthly, quarterly, and annual operating plans to achieve business targets.
  2. Customer Segmentation & Strategy: Segment the customer base effectively and design tailored strategies to maximize engagement and revenue.
  3. P&L Management: Oversee the sub-vertical's P&L, ensuring profitability by managing costs related to client servicing, upselling, and acquisition.
  4. Customer Lifecycle Management: Ensure a seamless customer journey throughout the lifecycle by monitoring engagement parameters and implementing improvements at each touchpoint.
  5. Process Optimization: Build and refine processes to enable timely and effective interventions addressing customer issues, enhancing satisfaction and retention.
  6. Performance Metrics & Incentives: Develop and implement performance metrics, incentive structures, and sales promotion schemes to boost team productivity and morale.

Required Skills & Qualifications:
  1. Interpersonal & Communication Skills: Strong ability to communicate effectively with clients and internal teams.
  2. Customer Centricity: A deep understanding of customer needs and a problem-solving mindset.
  3. Analytical Acumen: Proficiency in analyzing business metrics, managing P&L, cash flow, and financial projections.

Experience and Education:
  • Bachelor's degree from a Tier 1 engineering college preferred and an MBA from Top B School (IIMs, ISB, XLRI, etc.)
  • 8-10 years of experience in Subscription, Media, or Services Sales, Key Account Management, or Sales Operations Management
  • Proven experience in managing a client servicing or acquisition team of 100+ members
  • Demonstrated ability to manage a large and diverse client portfolio effectively