Front Office Associate

2 weeks ago


Chennai, Tamil Nadu, India AccorHotel Full time
Job Title: Front Office Associate

Job Summary:
AccorHotel is seeking a highly motivated and customer-focused Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing exceptional guest service, handling room bookings, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Provide effective support to the Front Office team to ensure smooth operation of the department.
  • Respond to customer queries and resolve issues in a timely and efficient manner.
  • Ensure quality and appropriateness of customer service provided.
  • Maintain accurate records of guest interactions and departmental activities.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong problem-solving and conflict resolution skills.
  • Basic knowledge of hotel operations and procedures.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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