Business Process Operations Specialist
7 days ago
At Genpact, we are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
We are inviting applications for the role of PD, Order to Cash. As a key member of our team, you will be responsible for ensuring timely, accurate, and confidential cash application functions at assigned sites.
- You will make collection calls to customers, email or fax invoices as per their requests, and identify and rectify unidentified cash.
- Process end-to-end cash applications, validate credits or debits, and send them to customers for collection or refund.
- Reconcile orders to match customer books, resolve customer/internal disputes, and work between departments to get a resolution.
Genpact is an Equal Opportunity Employer and considers applicants without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws.
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