Event Manager

4 weeks ago


Delhi, Delhi, India AccorHotel Full time

Key Responsibilities:

  • Oversee the financial management of events, ensuring that costs are in line with expense budgets and that efforts are made to reduce costs without compromising on quality.
  • Organize and manage the work of the team, including the need to multitask and ensure that employees have the necessary skills to perform their job requirements.
  • Ensure that information is properly passed on to the team, including briefings and debriefings with the kitchen staff.
  • Take the initiative to enhance and improve the team members' product knowledge.
  • Ensure that the events space is prepared to a high standard for each event, as per the discussion with the guest, and that all equipment is used correctly.
  • Take into account the global level of activity when managing the flow of events in the hotel.
  • Check the quality, speed, and overall efficiency of the team and events staff.
  • Ensure that the back of the house service areas are maintained as per the hotel standards.

Business Plan/Analysis:

  • Supervise the team's sales behavior.
  • Analyze the events sales and revenue and strive to achieve and exceed the financial budgets as per hotel policy.
  • Make efforts to train the team in upselling and suggestive selling techniques.
  • Help increase guest loyalty through quality of service.

Team Management:

  • Evolve working methods in line with brand philosophy.
  • Respect labor law, particularly when preparing work schedules.
  • Integrate training and manage personnel, and assist team members to improve their skills and provide support for career development.
  • Ensure that staff are well presented (clothing, personal hygiene, etc.).
  • Ensure smooth coordination between the different departments (dining rooms, kitchens, bars, lobby, etc.).

General Duty:

  • Organize work and the number of personnel according to the level of activity in the event.
  • Share responsibility for meeting the department's targets with his/her superior by respecting procedures and internal audits personally applicable, ensuring respect of procedures and internal audits applicable to the team, and increasing sales.
  • Ensure that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations.
  • Respect the instructions and safety guidelines for the equipment used.
  • Apply the hotel's security regulations (in case of fire, etc.).
  • Respect the hotel's commitments to the Environment Charter (saving energy, recycling, sorting waste, etc.).

Remote Work: No

Employment Type: Full-time


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