Event Manager
4 weeks ago
Key Responsibilities:
- Oversee the financial management of events, ensuring that costs are in line with expense budgets and that efforts are made to reduce costs without compromising on quality.
- Organize and manage the work of the team, including the need to multitask and ensure that employees have the necessary skills to perform their job requirements.
- Ensure that information is properly passed on to the team, including briefings and debriefings with the kitchen staff.
- Take the initiative to enhance and improve the team members' product knowledge.
- Ensure that the events space is prepared to a high standard for each event, as per the discussion with the guest, and that all equipment is used correctly.
- Take into account the global level of activity when managing the flow of events in the hotel.
- Check the quality, speed, and overall efficiency of the team and events staff.
- Ensure that the back of the house service areas are maintained as per the hotel standards.
Business Plan/Analysis:
- Supervise the team's sales behavior.
- Analyze the events sales and revenue and strive to achieve and exceed the financial budgets as per hotel policy.
- Make efforts to train the team in upselling and suggestive selling techniques.
- Help increase guest loyalty through quality of service.
Team Management:
- Evolve working methods in line with brand philosophy.
- Respect labor law, particularly when preparing work schedules.
- Integrate training and manage personnel, and assist team members to improve their skills and provide support for career development.
- Ensure that staff are well presented (clothing, personal hygiene, etc.).
- Ensure smooth coordination between the different departments (dining rooms, kitchens, bars, lobby, etc.).
General Duty:
- Organize work and the number of personnel according to the level of activity in the event.
- Share responsibility for meeting the department's targets with his/her superior by respecting procedures and internal audits personally applicable, ensuring respect of procedures and internal audits applicable to the team, and increasing sales.
- Ensure that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations.
- Respect the instructions and safety guidelines for the equipment used.
- Apply the hotel's security regulations (in case of fire, etc.).
- Respect the hotel's commitments to the Environment Charter (saving energy, recycling, sorting waste, etc.).
Remote Work: No
Employment Type: Full-time
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