
Program Coordinator
2 days ago
We are seeking a skilled Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional support to our learners, ensuring their learning journey is seamless and impactful.
As a key member of our support team, you will drive end-to-end program execution, coordinate with internal teams and external partners, manage learner onboarding, communication and engagement, analyze program data, and act as the first point of contact for learners.
Key Responsibilities:- Drive end-to-end program execution
- Coordinate with internal teams, faculty & external partners
- Manage learner onboarding, communication & engagement
- Analyze program data, identify improvement areas
- Act as the first point of contact for learners
- Bachelor's Degree (any discipline)
- 0–4 years of experience in customer support or program coordination
- Strong knowledge of MS Excel & data handling
- Excellent verbal & written communication skills
- Detail-oriented, organized & able to multitask
Why choose us? We offer a dynamic work environment, exciting projects, and growth opportunities. Join us to kickstart or accelerate your career.
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