IT Support Specialist
2 weeks ago
Amber is a leading international student accommodation platform, connecting millions of students worldwide with safe and convenient housing options. Our mission is to make international mobility and living seamless and accessible.
The RoleWe are seeking a motivated and detail-oriented IT Support Apprentice to join our dynamic IT team. As a key member of our team, you will provide technical assistance, network support, and asset management services to ensure the smooth operation of our IT infrastructure.
Key Responsibilities:- Technical Assistance: Provide first-line support for IT-related issues, including hardware and software troubleshooting, and assist in resolving user queries.
- Network Support: Assist in the setup, configuration, and troubleshooting of network devices, and support network monitoring and maintenance activities.
- Asset Management: Help maintain an accurate inventory of IT assets, assist in documenting asset management processes, and support the lifecycle management of IT assets.
- Currently pursuing or recently completed a degree or certification in Information Technology, Computer Science, or a related field.
- Knowledge of networking concepts and protocols, familiarity with asset management practices and tools, and basic understanding of Windows, Linux, and Mac operating systems and common applications.
- Strong problem-solving skills, attention to detail, excellent communication and interpersonal skills, and ability to work collaboratively in a team-oriented environment.
- Hands-on experience in a professional IT setting, mentorship from experienced IT professionals, and opportunities for skill development and career advancement.
We look forward to welcoming a new IT Apprentice to our team and contributing to the growth and success of Amber.
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