Salesforce CRM Strategist

1 week ago


Hyderabad, Telangana, India IGNISOV CONSULTING SERVICES PRIVATE LIMITED Full time
Job Description

We are seeking an experienced CRM-Salesforce Architect to lead our team and drive success in implementing Salesforce solutions across Pan India.

About the Role:

  • Lead a team of Salesforce developers, administrators, and analysts to ensure successful project delivery.
  • Mentor and guide team members in Salesforce best practices, architecture, and technical problem-solving.
  • Allocate resources efficiently and ensure alignment with project timelines and goals.

Solution Design and Development:

  • Collaborate with stakeholders to gather requirements and translate them into technical solutions on the Salesforce platform.
  • Oversee the design and development of custom Salesforce applications, ensuring scalability, security, and adherence to best practices.
  • Implement Salesforce configurations, including workflows, process builders, validation rules, and custom objects.
  • Drive technical discussions and make key architectural decisions to optimize performance and user experience.

Salesforce Platform Optimization:

  • Identify opportunities to improve existing Salesforce implementations, streamline processes, and optimize system performance.
  • Stay up to date with the latest Salesforce features, releases, and industry trends to enhance the platform's capabilities.
  • Ensure Salesforce solutions comply with security, privacy, and regulatory requirements.

Stakeholder Communication:

  • Act as the primary point of contact for stakeholders, ensuring clear communication of project updates, risks, and milestones.
  • Provide regular reports on project status, team performance, and key outcomes to leadership and stakeholders.
  • Facilitate training sessions and workshops to ensure users understand and effectively utilize Salesforce solutions.

Integration and Automation:

  • Design and implement integrations between Salesforce and external systems, leveraging tools like MuleSoft, APIs, or other integration platforms.
  • Automate repetitive tasks and workflows to improve operational efficiency across the organization.

Requirements:

  • 8+ years of experience working with Salesforce, including development and administration.
  • Proven experience in leading Salesforce projects and managing teams.
  • Strong expertise in Salesforce customization, configuration, and integration with third-party systems.
  • Experience with Lightning components, Apex, Visualforce, and Salesforce APIs.

Certifications (Preferred):

  • Salesforce Certified Administrator.
  • Salesforce Certified Platform Developer I/II.
  • Salesforce Certified Application Architect or System Architect.
  • Salesforce Certified Sales/Service Cloud Consultant.

Salary: ₹15,00,000 - ₹20,00,000 per annum.



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