Support Services Agent

Job OpportunityWe are seeking a highly skilled Agent Support professional to join our team.Job Summary:As an Agent Support, you will be responsible for providing exceptional customer service and resolving issues in a timely manner. You will work closely with customers to understand their concerns and provide solutions that meet their needs.Main...

TCS is hiring for Passenger Support Services RoleLocation: GurugramExperience: 1 to 5 yearsJob Description:- Help desk team 24X7 support.- Need to have the following skills:a. Well versed on Amadeus suite ARD Web, Altea CM, Altea Inventory & Availability etc.b. Reservations and ticketing experience – includes seating, codeshare handling,c. Disruption...

Job Summary:The IT Service Desk Supervisor plays a pivotal role in leading the daily operations of our global Service Desk. This position oversees a team of Tier 1 and Senior Agents providing support to users across the organization.This role combines technical expertise with people leadership, modeling a culture of ownership, empathy, and relentless...

Job Title:IT Support Director">The IT Service Desk is a critical function that provides 24/7 support to our global organization. As the IT Support Director, you will oversee this function and ensure that it operates efficiently and effectively.You will be responsible for leading a team of supervisors and frontline agents, managing service delivery...

Job Title: Customer Support AssociateWe are seeking a dedicated & enthusiastic support professional to provide exceptional service to our students.Key Responsibilities:Respond promptly and effectively to student inquiries through various channels including email, phone, and chat.Provide accurate information about courses, policies, and procedures while...

Job OverviewWe are seeking a highly skilled IT Support Expert to deliver exceptional support to our global user base.This role supports a global 24x7 environment and contributes to a scalable, user-focused, and relentlessly improving experience.Key ResponsibilitiesServe as a senior point of contact for IT support requests with a calm, confident, and...

Assistant Service Manager Job OpportunityKey Position Overview:We are looking for a skilled Assistant Service Manager to join our organization in the field of pharmaceutical machinery service.The successful candidate will be responsible for assisting the Service Manager in planning, coordinating and executing service activities for pharmaceutical...

Job ProfileWe are seeking a highly skilled professional to take up the role of Relationship Manager. This individual will be responsible for fostering strong relationships with agents in the Insurance sector.Key Responsibilities:Recruit and manage POSP agents for Motor & Health Insurance, ensuring they meet sales targets.Build long-lasting relationships with...

Job Opportunity:Our organization is seeking a highly skilled Loan Operations Specialist to join our Lending Services division.This role involves collaborating closely with US-based clients to ensure timely and accurate loan servicing.The selected candidate will be responsible for reviewing and analyzing commercial loan documentation to identify key terms and...

Acknowledge the enquiry from customer /Agent.Studying customer /agent requirements.Taking rates from Shipping line / Overseas agent as per the INCOTERM.Giving quotations to customer by keeping reasonable margin.Negotiation with agents for better rate/ Service.Book the shipment based on shipper/agent's convenient schedule.Follow up with shipping line / agent...