Reliable Systems Engineer Leader

2 days ago


India Ushur Full time

About the Role

We are seeking a seasoned Senior Site Reliability Engineer to join our team at Ushur in Bangalore. This is a unique opportunity to work on complex problems, craft elegant solutions, and drive improvements to our systems.

The ideal candidate will have 6-8 years of experience in solution engineering and/or DevOps, with a strong background in developing and supporting high-end solutions. They should be comfortable working in a hybrid/remote environment and have excellent verbal, written, and presentation skills.

Responsibilities

  • Collaborate with customer success managers and solutions engineers to bring technical expertise in implementing intelligent automation solutions.
  • Provide ongoing technical support for complex issues and escalations.
  • Optimize and automate support processes, including improving on-call reliability, managing incidents, and reviewing RCAs.
  • Define best practices for reliability and automation throughout the software lifecycle.
  • Develop software that improves latency, availability, and scalability of services in production.
  • Collaborate with DevOps Engineering to ensure reliability and severity goals.
  • Create service level indicators, objectives, and monitoring.
  • Mentor Site Reliability Engineers and Solution Engineers.
  • Identify opportunities for continuous improvement and product features.

Requirements

  • Minimum 6 years of IT experience with 4 years in solution engineering and/or DevOps.
  • Knowledge in developing high-end solutions with both line of business and IT ownership.
  • Excellent verbal, written, and presentation skills.
  • Strong consultative and analytical skills.
  • Familiarity with cloud services, REST APIs, and Postman.
  • Solid understanding of source code management, compilers, and automated build tools.
  • Ability to stay cool under pressure and juggle multiple projects.
  • Passion for technology and fast-growing SaaS startups.
  • Flexible approach to operating effectively with uncertainty and change.

Estimated Salary: ₹18,00,000 - ₹25,00,000 per annum.



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