Test Delivery Manager
2 weeks ago
We are seeking an experienced Test Delivery Manager to join our team at Zellis. The successful candidate will be responsible for leading the offshore testing capability, providing a first-class testing service to our customers.
This is a fantastic opportunity to work as part of a collaborative goal-oriented team focused on achieving outcomes for our customers. You will be responsible for supervising, planning, and driving the day-to-day delivery and performance of the end-to-end operations of the offshore testing capability.
Main Responsibilities:
- Supervise, plan, and drive the day-to-day delivery and performance of the end-to-end operations of the offshore testing capability.
- Coach, mentor, and train the team, creating a professional environment and promoting an achievement-oriented team.
- Identify talent and ensure that the team has the correct skills, competencies, and resource levels to deliver.
- Monitor service delivery ensuring that a high level of quality is provided at all times and that services are delivered against agreed service level agreements, governance, performance targets, audit controls, and UK payroll legislation.
- Maintain an excellent working relationship at all times across the team and with the customer.
- Act as the technical expert in the post holder's areas of responsibility.
- Provide clear, balanced, and accurate technical advice and guidance relating to governance, operating procedures, systems, and the interpretation of policy, legislation to team members, the senior management team, and other key stakeholders.
Requirements:
- Experience of using structured test methods and developing test plans, executing them, and documenting the results.
- Directing, supervising, coaching, motivating, developing, and improving the performance of others.
- Good knowledge of what excellent service delivery looks and feels like.
- Experience of using Workday HR, Workday Payroll, SAP Payroll or other HR, Payroll platforms.
- Managing own workload and that of others.
- Monitoring service delivery & quality and producing usable performance and management information.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Estimated salary: $85,000 - $115,000 per year.
Zellis offers a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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