Digital Transformation Leader
7 days ago
Are you a results-driven IT professional passionate about technology and service excellence? We invite you to apply for the Digital Transformation Leader role at Partner 2 Simplify. As a key member of our team, you will be responsible for driving digital transformation initiatives, implementing IT service management practices, and optimizing IT service delivery.
Our ApproachWe take a holistic approach to digital transformation, focusing on people, process, and technology. Our expertise spans various industries, and we work closely with global clients to drive operational efficiency and technology-driven growth.
Key Responsibilities:- Develop and implement digital transformation strategies to drive business growth and improve operational efficiency.
- Drive process enhancements, automation, and efficiency improvements to optimise IT service delivery.
- Implement and maintain ITIL best practices to ensure efficient incident, problem, and change management.
- Manage and mentor teams across various IT functions, ensuring high performance, motivation, and continuous improvement.
- Identify potential risks, develop mitigation strategies, and ensure proactive issue resolution.
To be successful in this role, you should have:
- 10+ years of experience in IT service delivery, project management, or technology leadership roles.
- A strong understanding of ITIL processes and best practices.
- Excellent communication and stakeholder management skills.
- Proven experience in managing remote and distributed teams.
- The ability to work in a fast-paced, client-focused environment.
- Strong analytical and problem-solving skills with a strategic mindset.
- Experience with cloud technologies, IT infrastructure, or application development.
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