
Mortgage Loan Portfolio Manager
3 days ago
We are seeking a seasoned and proactive leader to oversee a team of analysts supporting Commercial Real Estate Lending operations.
Key Responsibilities:- Team Leadership & Delivery:
- Lead and mentor analysts processing CRE loan applications, credit documentation, and portfolio management.
- Ensure delivery in line with SLAs/KPIs with a 98%+ right-first-time documentation accuracy.
- Track, review, and report team performance; conduct regular feedback and coaching.
- Operational Excellence:
- Enforce adherence to AAF Lending Policy, Standards, and Lending Criteria.
- Review and approve credit papers/documentation prior to submission.
- Support the use of front-end systems to monitor loan applications through approval.
- Stakeholder Engagement:
- Act as the single point of contact for client stakeholders in the UK.
- Manage escalations, provide operational updates, and lead process alignment discussions.
- Facilitate transparent, regular communication between India and UK teams.
- Compliance & Risk:
- Oversee collaboration with KYC and Financial Crime teams for onboarding/fraud cases.
- Ensure compliance with UK banking regulations and client-specific policies.
- Process Improvement & Reporting:
- Identify and implement initiatives to enhance efficiency and quality.
- Prepare and present performance reports, dashboards, and insights for senior leadership.
- Training & Development:
- Conduct training on UK CRE lending practices, compliance, and systems.
- Drive a culture of continuous improvement and professional growth.
- Ad Hoc:
- Participate in UK stakeholder meetings as required.
- Handle special projects and additional responsibilities as assigned.
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