Global Customer Support Specialist

1 day ago


Muzaffarnagar Mumbai Nagpur, India beBeeCustomerService Full time
Customer Service Representative

We are seeking a dedicated and customer-focused professional to join our team as a Customer Service Representative.

  • Job Description:

As a Customer Service Representative, you will be responsible for providing exceptional support to international customers via live chat. You will help resolve queries, ensure customer satisfaction, and contribute to a global service team.

  • Required Skills and Qualifications:

To succeed in this role, you should have:

  • A strong written communication skill with excellent English skills.
  • Basic computer knowledge and proficiency in using software applications.
  • The ability to work comfortably with night shifts and rotational shifts.
  • A 12th pass or higher qualification.
  • Benefits:

We offer a range of benefits to support your growth and well-being, including:

  • A 5-day work week.
  • Night shift allowance + Overtime pay.
  • Free cab (night shifts).
  • Subsidized meals.
  • Health & Life Insurance.
  • PF, Gratuity, Parental Leave.
  • Career growth opportunities.
  • Performance incentives.
  • Others:

In this role, you will have the opportunity to:

  • Escalate customer queries via Chat/Email and Voice.
  • Resolve customer issues for international customers.
  • Provide the best resolution to customers.
  • Maintain a better relationship with customers.
  • Meet customer requirements and provide them satisfaction with the best resolution of their queries.


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