Relationship Development Specialist
3 weeks ago
**Job Title:** Jr Relationship Manager
**Join us at RISHI JOBS**
**About the Role:**
We are seeking a highly motivated and skilled Jr Relationship Manager to join our team at RISHI JOBS. As a Jr Relationship Manager, you will be responsible for building and maintaining relationships with existing clients.
- Building Relationships: You will establish and maintain positive relationships with clients by providing exceptional customer service, listening to their needs, and addressing their concerns.
- Generating New Business: You will help generate new business by cross-selling and up-selling, identifying potential opportunities, and informing the sales team to follow up.
- Onboarding New Clients: You will handle the onboarding process for new clients to ensure a smooth transition, assisting the Service Manager, and providing all necessary support.
- Addressing Client Issues: You will promptly address client issues by coordinating with internal teams, updating the status of transactions, and following up with clients and internal teams.
- Conducting Surveys & Feedbacks: You will conduct customer satisfaction surveys and recommend ways to improve client satisfaction, analyzing feedback, and striving to improve.
**Requirements:**
Skills and Qualifications:
We are looking for a candidate with excellent communication and interpersonal skills, the ability to build rapport and maintain positive relationships with customers and internal stakeholders. You should be passionate about driving business, meeting existing clients and prospects, and having a client-first attitude. Additionally, you should be able to adapt to change, learn, and relearn, and have a desire to spread financial awareness.
Preferred Skills:
MS Excel, MS Word, MS PowerPoint, Google Slides/Sheets, Relationship Management, Client Relationships Strengthening, Generating New Business, Onboarding New Clients
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