Front Desk Operations Manager

17 hours ago

Agra, Uttar Pradesh, India beBeeHospitality Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title:

Ambitious Hospitality Professional Sought

About the Role:

This position requires a highly experienced hospitality professional to provide exceptional customer service and administrative support at the front desk of a 4/5 star hotel.

Key Responsibilities:
  • Oversee daily operations, including check-ins/check-outs, billing, and responding to guest inquiries.
  • Evaluate and rectify any errors or lapses in real-time to ensure seamless front desk functions.
  • Administer front office duties on a daily basis, implementing continuous improvement processes.
  • Fulfill duty requirements as needed in case of absence or peak workload.
  • Identify critical guests and VIP arrivals to deliver personalized services.
  • Handle inquiries for short-term/long-term stays and maintain accurate billing and payment records.
Requirements:
  • A degree in hotel management is preferred.
  • A minimum of 3-4 years of experience in a similar role in 4/5 star hotels is required.
  • Excellent verbal/written communication skills, with proficiency in writing professional emails and documents.
  • Hospitality attitude and aptitude, with strong organizational and supervisory skills.
  • A natural team player with patience, negotiation skills, and effective dispute resolution abilities.

  • Front Desk Service Professional

    3 days ago

    Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000

    Job TitleA Front Desk Associate is needed for a leading hotel service provider.

  • Front Desk Coordinator

    19 minutes ago

    Agra, Uttar Pradesh, India beBeeCustomerService Full time ₹ 24,00,000 - ₹ 48,00,000

    Job Title:We are seeking a highly skilled Front Desk Coordinator to provide exceptional customer service, administrative support, and sales coordination for our organization.Key Responsibilities:Manage the reception area, direct inquiries, and serve as the primary point of contact for visitors, clients, and vendors.Coordinate courier, mail, and document...

  • Service Desk Manager

    3 weeks ago

    Agra, Uttar Pradesh, India Hiresquad Resources Full time

    About the CompanyLeading BPO in PuneAbout the RoleHiring for Operations Manager. Must be Ops Manager On papers in International BPO. Experience in International Technical Voice Process is Mandatory. Must be strong in Operations Matrices. Over All Experience 8+ Years. Mode of Interview- Virtual. CTC UPTO 16LPA. Work From Office.8+ years of experience in a...

  • Front Desk Coordinator

    7 days ago

    Agra, Uttar Pradesh, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 65,00,000

    Job DescriptionAccops is seeking a skilled and experienced individual to fill the role of Front Desk Executive.This position involves providing exceptional customer service to visitors, ensuring they receive a warm and welcoming experience.Manage and coordinate meetings, events, and training sessions for employees, utilizing expertise in planning,...

  • Operations Manager

    5 days ago

    Agra, Uttar Pradesh, India beBeeHospitality Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Role: General Manager/Assistant General ManagerLocation: North IndiaDepartment: Hotel OperationsJob Experience: 5+ YearsJob BriefA General Manager/Assistant General Manager shall be responsible for supervising the effective management of a company's backpacker hostel. He/she shall be entrusted to manage a 35-50 keys hotel/hostel, overseeing multiple...

  • IT Operational Excellence Manager

    16 hours ago

    Agra, Uttar Pradesh, India beBeeLeadership Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Key IT Leadership RoleThe Service Desk Operations Manager oversees the entire 24x7 global Service Desk function, responsible for its strategic and operational leadership.Core Responsibilities:Manage a team of Supervisors and frontline agents across pods to ensure consistent service delivery and team engagement.Develop key performance indicators (SLAs, FCR,...

  • Front Desk and Operations Specialist

    7 days ago

    Agra, Uttar Pradesh, India beBeeWellness Full time ₹ 6,00,000 - ₹ 8,00,000

    We're seeking a highly organized and empathetic individual to fill the role of Wellness Coordinator at our clinic.The ideal candidate will be responsible for welcoming clients, managing appointments, and coordinating schedules and sessions.Excellent communication skills are essential for this position, as the candidate will be interacting with clients over...

  • Customer Support Officer

    4 days ago

    Agra, Uttar Pradesh, India Meenakshi Speech & Hearing Clinics P(Ltd.) Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company DescriptionMeenakshi Speech & Hearing Clinics Pvt. Ltd. is a leading centre for hearing, speech, and language disorders in Delhi and North India, established by Mrs. Meenakshi Wadhera.With over 25+ years of experience, MSHC is committed to improving the lives of individuals with hearing and speech impairments using state-of-the-art technology....

  • Senior Service Desk Analyst

    3 weeks ago

    Agra, Uttar Pradesh, India TransPerfect Full time

    OVERVIEW:Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Quality Analyst, will be responsible to support training and quality improvement within the Service Desk Operations. This role will analyze, record, report on improvement areas of members, processes, knowledgebase, documentation, tools, train, work on priority...

  • Administrative Office Manager

    19 hours ago

    Agra, Uttar Pradesh, India beBeeCoordinator Full time ₹ 28,80,000 - ₹ 36,00,000

    As a Front Desk Coordinator, you will play a vital role in managing the office and providing exceptional support to our team.Key Responsibilities:Receive calls and direct them to the relevant person or departmentManage internal and external calls, updating callers on their statusMaintain daily administrative tasks, including canteen, housekeeping, and...