IT Infrastructure Cloud Engineer

2 days ago

Jamnagar, Gujarat, India beBeeCloud Full time ₹ 80,00,000 - ₹ 1,50,00,000
Cloud Architect

The Cloud Architect will implement, manage and support cloud deployments to ensure high levels of availability, redundancy and business continuity.

This role requires a strong sense of technical knowledge and a customer-first attitude. The successful candidate will work closely with automation tools and processes such as Azure Dev/Ops, continuous integration and automation of infrastructure components.

Key Responsibilities:

  • Act as a trusted security advisor in your assigned vertical, participating in high-value customer engagement.
  • Build deploy and manage Virtual Machines PaaS services such as Analytics and automation in the Azure Cloud environment.
  • Lead and act as an SME for Azure platforms (IaaS Intune/Autopilot etc.) within the IT operations team.
  • Create deployment guides standard operating procedures and perform Knowledge transfers to other members in the team.
  • Experience with performing backups Commvault upgrading patching performance tuning monitoring alerting deployments and disaster recovery within the Azure cloud environment.
  • Implement and conduct weekly monthly and quarterly health checks for the Cloud environment and all the other integration platforms.
  • Perform a system audit to ensure performance benchmarks are met and provide recommendations and a roadmap for future enhancements considering growth and optimization.
  • Maintain and update Cloud support policies practices and methodologies.
  • Responsible for resolving support tickets within the ITSM platform tool incidents service requests problem tickets and change requests.
  • Design write and deliver scripts JSON PowerShell Perl Python and automation code to improve the availability scalability reliability and efficiency of On-prem Azure Cloud and application integration platforms.
  • Prevent problem recurrence through repeatable automated processing.
  • Review current toolsets and unlock capabilities not leveraged by the IT Dept.
  • Participate in process improvement discussions identify bottlenecks/challenges and provide technical insight.
  • Assist in scoping and deployment of configuration management tools such as CMDB Ansible Puppet etc. to improve efficiency and enhance the end-user experience.
  • Participate in POCs and projects focused on business transformation including new technology deployment ensuring uptime of systems and integration with different business systems.
  • Provide guidance and build documentation around the overall architecture and operations of technology.
  • Perform tasks to implement an intake request with utmost proficiency and a forward-looking approach i.e. decommissioning On-Prem infrastructure moving On-Prem services to Cloud or PaaS etc.
  • Take ownership of all assigned tasks projects and drive to resolution researching and escalating to the vendor as necessary.
  • Develop plans for system upgrades enhancements and create architectural diagrams.
  • Manage support and enhance the Voice Platforms MS Teams and Cisco UC suite of tools UCCX/CUCM.
  • Participate in daily weekly and monthly knowledge sharing sessions to guide technical skills enhancement for the Service Desk team.
  • Manage and support escalation requests from the Service Desk team.
  • Provide senior-level mentorship to Service Desk team members on daily issues.
  • Create and regularly update knowledge articles for the Service Desk team and the IT operations team to share the knowledge.

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