Salesforce Marketing Cloud Expert

1 month ago

Gurgaon, Haryana, India HNM Solutions Full time
Job Title : Salesforce Marketing Cloud Consultant

Experience : 3 to 5 Years

Level : Expert

Location : Remote

Job Type : Full-time

About HNM Solutions

HNM Solutions is a leading provider of marketing automation solutions, helping businesses to streamline their marketing efforts and improve customer engagement. We are seeking a highly skilled and experienced Salesforce Marketing Cloud consultant to join our team.

Key Responsibilities :

Setup, implement and integrate Salesforce Marketing Cloud across multiple channels, including Email, SMS, WhatsApp, Push notifications and Custom Dashboards.

Execute strategies using Marketing Cloud Personalization, Data Cloud, and Datorama integration.

Develop, implement, and optimize automations and journeys for daily operations, ensuring efficiency and accuracy.

Configure and manage SFMC components : Email Studio, Mobile Studio (Push, SMS, WhatsApp), Contact Builder, Audience Builder, Automation Studio, Journey Builder, Reporting, and Einstein features.

Write and troubleshoot SQL queries, HTML, and CSS for dynamic email functionalities.

Hands on work experience with API triggers and 3rd party integration.

API Promotional/Transactional and promotional campaigns.

Provide ongoing production support, analyse issues, and implement solutions to ensure system stability and performance.

Collaborate with cross-functional teams, guiding customers through the implementation and best practices of Marketing Cloud solutions.

Develop user stories, functional specifications, and project plans in coordination with stakeholders.

Conduct client meetings to understand business needs and tailor SFMC solutions accordingly.

Track and manage project progress, providing regular updates to stakeholders.

Serve as the primary client contact, offering guidance on marketing best practices and resolving complex scenarios.

Conduct Knowledge Transfer KT and act as a Subject Matter Expert (SME) to the delivery team throughout the project, ensuring customer success.

Preferred Certifications :

Salesforce Marketing Cloud Email Specialist

Salesforce Marketing Cloud Administrator

Salesforce Marketing Cloud Developer

Salesforce Marketing Cloud Consultant

Salesforce Data Cloud Consultant

Salesforce Marketing Cloud Personalization :

Bachelor's or master's degree in computer science, Information Technology, Marketing, or a related field.

Minimum 3-5 years of relevant experience in Salesforce Marketing Cloud implementation and integration.

Strong client handling and communication skills.

Experience in the automotive industry is a plus.

In-depth technical expertise in SFMC and familiarity with Salesforce CRM, MarTech, and AdTech solutions.

Ability to understand business requirements, develop technical strategies, and create effective solutions.

Proven experience with Salesforce product integrations.

Proficiency in Agile methodologies and strong facilitation skills.

Understanding of Marketing Automation Data Governance, Security, and Compliance best practices.

If you are a talented individual with a passion for marketing technology and a drive to deliver success for our clients, we encourage you to apply for this exciting opportunity. Join us in shaping the future of marketing automation with Salesforce Marketing Cloud

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