Senior Operations Director

10 hours ago


Aurangabad, Maharashtra, India beBeeFinancial Full time ₹ 24,69,000 - ₹ 34,85,000

Job Title:

We are seeking an experienced Financial Services Professional with a strong background in managing large-scale operations across Banking, Financial Services, and Insurance (BFSI).

The ideal candidate will have expertise in Wealth Management, Retail Banking, Compliance, and Financial Risk functions, along with leadership skills to drive automation, transformation, and continuous improvement initiatives.

The role requires experience in Service Delivery Management for global banking and financial clients, ensuring operational excellence and compliance.

Key Responsibilities:

  • Lead end-to-end Service Delivery Management for global banking and financial clients.
  • Manage large delivery operations, ensuring high-quality service levels and customer satisfaction.
  • Drive automation and process improvements using analytics, RPA, and digital tools.
  • Partner with senior client stakeholders to provide strategic leadership and define business vision.
  • Oversee risk management, KYC, CDD/EDD, and financial compliance operations.
  • Build and mentor cross-functional teams promoting diversity, equity, and inclusion.
  • Establish MIS reporting frameworks and deliver insights to enable data-driven decision-making.

Core Skills & Competencies:

  • Strong expertise in Wealth Management, Retail Banking, Compliance & Financial Risk.
  • Excellent skills in Strategic Planning, Operational Excellence, and Business Performance Optimization.
  • Ability to drive automation, digital transformation, and process improvements.


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