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Global Technical Training Manager

1 month ago


Gurgaon, Haryana, India GroupM Full time

About the Role

The GroupM Global Hub India is seeking a highly skilled Technical Training Manager to join their team. As a key member of the India Offshore talent team, you will be responsible for designing, implementing, and managing technical learning programs that align with the company's strategic objectives.

Working closely with subject matter experts, instructional designers, and other stakeholders, you will develop effective technical training solutions for employees. This role involves defining the technical skills landscape of the global Offshore team and serving as a strategic advisor for the India leadership team and talent team.

Key Responsibilities

  • Develop and execute a strategic learning and development plan that aligns with the organization's goals and objectives.
  • Collaborate with subject matter experts to design and develop technical training programs, courses, and materials that meet the needs of various technical roles within the organization.
  • Create engaging and interactive learning content, including e-learning modules, videos, presentations, and other resources, using a variety of tools and technologies.
  • Apply instructional design principles to ensure that technical training materials are effective, learner-centered, and aligned with learning objectives.
  • Facilitate technical training sessions, workshops, and webinars, either in-person or virtually, ensuring a dynamic and engaging learning experience for participants.
  • Establish mechanisms to assess the effectiveness of learning programs and make data-driven improvements.
  • Stay updated on learning technology trends and leverage tools and platforms to enhance the delivery and tracking of learning initiatives.
  • Oversee the Learning Management System (LMS) and ensure that technical training content is organized, accessible, and up-to-date.
  • Partner with cross-functional teams, including HR, IT, and department managers, to identify technical skill gaps and customize training solutions accordingly.

Requirements

  • Bachelor's degree with working experience of 2-4 years in Media. Strong knowledge of digital media industry and platforms and services.
  • Proven experience in designing and implementing learning and development programs.
  • Strong understanding of adult learning principles and instructional design methodologies.
  • Excellent communication, presentation, and facilitation skills.
  • Ability to collaborate effectively with various stakeholders at all levels of the organization.
  • Proficiency in learning management systems (LMS) and e-learning authoring tools.
  • Analytical skills – able to interpret present information which drives decision-making.
  • Ability to handle complex challenging environment and deal with a solution-oriented mindset.
  • Ability to create high-quality processes and lead the team to adhere to those standards.
  • Proven track record of leading and imparting technical trainings.

About GroupM

GroupM is the world's leading media investment company, responsible for more than $60B in annual media investment through agencies Mindshare, Essence MediaCom, Wavemaker, and m/SIX. We are the #1 global buyer of all media, accounting for one in three ads placed around the world, and are therefore the largest media buyer across Google, Meta, Amazon, TenCent, and Alibaba.

GroupM Nexus is the Performance organization that unites GroupM's media activation capabilities (Search, Social, Programmatic, Commerce, AdOps, Digital I/O, and Analytics), including proprietary solutions like Xaxis, Finecast (addressable TV) and INCA (influencer marketing), under a single operating structure. Globally, GroupM Nexus employs more than 9,000 biddable media specialists, of which 1,500 are in Offshore Delivery Hubs in Mexico, Colombia, India, and Poland.

About India

India is a mobile-first internet market with approximately 500 million smartphone users, low-priced data plans, 45-50 million e-commerce shoppers, approximately 60 OTT offerings, and a young population. It is also one of the top 10 ad spend markets in the world and is set to climb the ranks. Global big tech corporations have made considerable investments in e-commerce/retail ventures and Indian start-ups, blurring the lines between social media, e-commerce, and mobile payments, resulting in disruption on an unimaginable scale.

At GroupM India, there's never a dull moment between juggling client requests, managing vendor partners, and having fun with your team. We believe in tackling challenges head-on and getting things done.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it's about belonging. We celebrate the fact that everyone is unique and that's what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.