
Retail Operations Executive
18 hours ago
About RJ Corp Retail:
RJ Corp partnering with the best brands in the world and bringing it home to successful alliances, this is the pioneering spirit at the core of RJ Corp's triumphs.
From conventional business areas like food and beverages, the group has also marked its footprint in the realm of retail business -
Job Overview
- Develop comprehensive operational strategies aligned with Brand's retail objectives to achieve targets.
- Identify opportunities for process improvement to enhance overall efficiency. Take ownership of all Systems, Processes, Policies and Business ensuring adherence.
- Analyze markets trends and identify newer business propositions for expanding new stores. Map the current Market Situation, Benchmark with Competition to identify gaps.
Key Accountabilities
- Provide strong leadership to the store operations team, fostering a positive and collaborative work environment. Ensure team members are trained and equipped to deliver excellent customer service.
- Ensure compliance with company policies, industry regulations, and health and safety standards. Implement and monitor loss prevention measures.
- Leverage technology solutions to enhance operational efficiency, including point-of-sale systems, inventory management tools, and other relevant technologies.
- Establish and monitor key performance indicators (KPIs) to assess and improve the effectiveness of business operations.
Achieving Excellence
- Create seamless processes and a customer-centric approach to enhance overall customer experience.
- Benchmark against competitors to stay ahead of market trends.
Priorities
- The delivery of exceptional customer experiences through operational excellence.
- The development of strong relationships with key stakeholders, building trust and credibility.
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