Customer Experience Enhancement Lead

Company OverviewFusion Finance Ltd is a pioneering NBFC-MFI in India, committed to providing financial solutions to underserved communities. Established in 2010, we have expanded to 20 states with over 1,100 branches and an asset base of INR 10,000 Crores.Our focus on empowering women-led businesses has led to significant social and economic impact,...

Company DescriptionUrvann is a young and vibrant company passionate about plants, gardening, and delivering exceptional customer experiences. With a unique open-box delivery model and a fun, plant-loving culture, we aim to revolutionize urban gardening and foster a community of green enthusiasts.Founded by ISB, IIM-A alums, we are India's first hyperlocal...

About the RoleWe are looking for a talented Customer Experience Strategist to lead our efforts in delivering exceptional customer experiences across all touchpoints. As Vice President of Customer Experience, you will be responsible for developing and implementing digital transformation strategies to enhance customer satisfaction.Key Responsibilities:Create...

Strategic Talent Partner is seeking an experienced Customer Experience Strategist to lead our efforts in delivering exceptional customer experiences across all touchpoints. The successful candidate will have a strong background in customer-centric strategies and be able to develop and implement innovative solutions to enhance customer satisfaction.About the...

Required Skills and QualificationsProven customer support experienceContent moderation experienceStrong phone and email handling skillsCustomer orientation and adaptabilityExcellent communication skills in regional languages and English

About the RoleThis part-time role involves supporting projects focused on airport operations, regulatory compliance, and service quality enhancement. As a Technical Expert – Aviation and Customer Service, you will work closely with airports, regulatory bodies, private aviation stakeholders, and government agencies to drive the implementation of quality...

LEAD started with a vision to provide disruptive Ed-tech solutions for all stakeholders. Since then, LEAD has grown into a team of proficient individuals striving to transform education. In line with this vision and strategy, LEAD has been continuously working on creating world class products. We are looking to hire a SAP Process Analyst who will be...

Join our dynamic team as a Senior Curriculum Manager - EVS and play a pivotal role in shaping the future of education. Your passion for creating engaging learning experiences and your ability to drive innovation will be invaluable assets to our organization.About the Opportunity:This is an exciting opportunity to join a fast-paced and growing company that's...

**About Policybazaar**We are a leading digital insurance marketplace, committed to providing customers with innovative solutions for their insurance needs.**Job Summary**We are seeking an experienced Collection Team Lead to join our team. As a key member of our collections department, you will be responsible for managing a team of agents handling consumer...

About UsAstroport Global is an award-winning resort and activity center that offers unparalleled astronomical experiences in India and South Asia. With a highly skilled team dedicated to delivering exceptional guest experiences, we are committed to providing unforgettable memories.The RoleWe are seeking a talented Sales Intern to join our team in Delhi,...

Position Overview :We are seeking a highly skilled Senior Support and Enhancements Consultant with expertise in Oracle Retail SIOCS (Store Inventory Operations Cloud Service) and MFCS (Merchandising Foundation Cloud Service). This role focuses on providing support, enhancing functionalities, and ensuring the optimal performance of Oracle Retail Merchandising...

Position Overview :We are seeking a highly skilled Senior Support and Enhancements Consultant with expertise in Oracle Retail SIOCS (Store Inventory Operations Cloud Service) and MFCS (Merchandising Foundation Cloud Service). This role focuses on providing support, enhancing functionalities, and ensuring the optimal performance of Oracle Retail Merchandising...

Key Responsibilities:-Customer Support: Assist the customer service team in handling inquiries and resolving complaints in a timely and effective manner.- Customer Service Management: Day-to-day operations with the customer service team, ensuring timely and effective resolution of customer inquiries and complaints.- Customer Feedback: Collect and analyze...

Job DescriptionKey Responsibilities:-Customer Support: Assist the customer service team in handling inquiries and resolving complaints in a timely and effective manner.- Customer Service Management: Day-to-day operations with the customer service team, ensuring timely and effective resolution of customer inquiries and complaints.- Customer Feedback: Collect...

Job DescriptionThe Loom is seeking a highly skilled Customer Retention Manager to join our team. In this role, you will be responsible for developing and executing strategies aimed at improving customer loyalty, retention, and lifetime value.About the Role:This is a critical role within The Loom's marketing department, requiring strong analytical skills,...

Senior Curriculum Manager - EVSAbout us:LEAD is the market leader and the first edtech UNICORN of 2022. It is the fastest-growing School EdTech company in India. Fortune has recognized us as one of India's top 24 Employers of the Future in June 2022. We partner with Affordable Private Schools across the country and empowerthem with the tools and resources...

At LEAD School, we are on a mission to provide excellent education to every child. We partner with affordable private schools across the country and empower them with tools and resources to transform into centers of excellence.We are looking for a Senior Curriculum Manager - EVS to help us achieve our mission by designing world-class curriculum, assessments,...

**Strategic Talent Partner: Driving Excellence in Customer Experience**We are seeking a visionary leader to spearhead our customer experience strategy. As Digital Transformation and CX Director, you will be responsible for developing and implementing initiatives that drive digital transformation, enhance customer experience across multiple channels, and...

**Job Description**We're seeking a Senior Curriculum Manager to join our curriculum team. As a key member of our team, you'll be responsible for designing world-class curriculum, assessments, books, workbooks, audio-visual content, and lesson plans that meet the needs of affordable schools in India.Key responsibilities include creating error-free curriculum...

Mid-Senior CGI DesignerLocation: MumbaiExperience: 4+ yearsEmployment Type: Full-timeAbout the Role:We're looking for a talented Mid-Senior CGI Designer who excels in character animation, product visualization, environment design, cinematic compositing, lighting, and color grading. You should also have a good grasp of Adobe After Effects to seamlessly...