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Operations Manager
3 weeks ago
We are seeking a skilled Retail Operations Lead to drive growth and lead store operations.
Key Responsibilities:
- Oversight of multiple retail outlets across designated regions.
- Leadership, training, and motivation of store managers and sales teams to achieve sales targets.
- Ensuring adherence to brand standards and guidelines across all stores.
- Analysis of store performance metrics and driving insights to improve KPIs.
- Escalation handling, customer satisfaction, and operational issue resolution promptly.
- Collaboration with marketing and merchandising teams for promotions and campaigns.
- Conducting regular audits and area visits to assess operational efficiency.
Required Skills and Qualifications:
- Graduate/Postgraduate in Business or Retail Management.
- 5-8 years of experience in apparel/fashion retail, managing multiple stores.
- Comfortable with travel for store visits and audits.
- Proficiency in retail analytics and Microsoft Office.
Benefits:
The ideal candidate will possess a strong understanding of the fashion industry, excellent leadership skills, and the ability to analyze data to drive business decisions.
