Operational Excellence Lead

4 days ago


Noida, Uttar Pradesh, India Yo HR Consultancy Full time

Job Description:

We are seeking a highly analytical and experienced Operational Excellence Lead to drive operational excellence and improve the performance and efficiency of our systems in the dynamic 5G wireless domain.

The ideal candidate will possess deep technical and functional expertise, utilizing data-driven insights to collaborate across development, operations, and related teams. With a strong foundation in Java, Microservices architecture, and 5G technologies, this role will serve as a critical bridge between technical teams and business objectives.

  • Key Responsibilities:
  • Manage and monitor incident tickets, ensuring prompt resolution and minimal disruption to operations.
  • Conduct root cause analysis to identify recurring issues and develop long-term solutions.
  • Track and report trends in incidents to recommend process or system improvements.
  • Collaborate with development and support teams to address complex system and application issues.
  • Develop and maintain performance dashboards and reporting tools to monitor system health.


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