Workforce Management Operations Lead

We at Coforge are looking for a Workforce Management Strategist to join our team. As a key member of our organization, you will be responsible for developing and implementing strategies that drive operational efficiency and resource optimization within our verticals and service lines.Key Responsibilities:Partner with business stakeholders to ensure timely...

Job Summary: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, short term and intraday contact volume, productivity and...

Title:AVP/ Sr. Director Skills:Workforce Management, Resource Deployment, Bench Management Experience:16+ Yrs Location:Greater NoidaWe at Coforge are hiring Workforce Management Director or AVP with the following skillset:"Candidate Must have: Responsible for Resource fulfilment and managing operational efficiencies within Vertical / Service Line. He/ She...

Title: AVP/ Sr.Director Skills: Workforce Management, Resource Deployment, Bench Management Experience: 16+ Yrs Location: Greater Noida We at Coforge are hiring Workforce Management Director or AVP with the following skillset:"Candidate Must have: Responsible for Resource fulfilment and managing operational efficiencies within Vertical / Service Line.He/ She...

Title:AVP/ Sr. DirectorSkills:Workforce Management, Resource Deployment, Bench ManagementExperience:16+ YearsLocation:Greater NoidaWe at Coforge are hiring Workforce Management- Director/ AVP with the following skillset:Responsible for resource fulfilment and managing operational efficiencies within vertical / service line.He/ she will partner with business...

Title: AVP/ Sr. DirectorSkills: Workforce Management, Resource Deployment, Bench ManagementExperience: 16+ YrsLocation: Greater NoidaWe at Coforge are hiring Workforce Management Director or AVP with the following skillset:"Candidate Must have:Responsible for Resource fulfilment and managing operational efficiencies within Vertical / Service Line.He/ She...

Job Summary: Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for managing various administrative duties to ensure accurate reporting, reporting structures, and system access. Teams in multiple locations incl. off-shore analysts may report...

HCLTech seeks a highly skilled IT professional to develop and implement effective workforce management processes using UKG Dimensions.The successful applicant will possess knowledge of workforce management processes, including time, attendance, accruals, integrations, reports, data views, access profiles, business structures, payroll, and labor...

At EXL IT service management, we are seeking an experienced Operations Governance Lead to oversee and enhance our technology operations governance processes.The ideal candidate will collaborate with technology outsourcing partners, review and improve Incident, Change, and Problem Management processes, track key performance indicators like Service Level...

HCLTech is seeking a skilled IT professional with 5+ years of experience in workforce management processes. The ideal candidate will have hands-on experience in UKG Dimensions and UKG Workforce Central (WFC) or UKG Pro WFM(Dimensions).The successful applicant will design and maintain data views, access profiles, and business structures to support labor...

Job DescriptionJOB DETAILS / ROLE PURPOSE:This role consists of managing the Workforce Planning of the Finance Factory, as well as the related costs. This role is part of the People Management department of Performance Steering division, part of the Finance Factory. It implies to guarantee IT tools, develop and maintain internal controls & procedures,...

About the RoleThe successful candidate will have extensive experience in managing P2P operations, with a strong focus on process improvement, quality assurance, and stakeholder management. You will lead a team of professionals in delivering exceptional results, driving efficiency, and enhancing customer satisfaction.Key responsibilities include:Developing...

We're Hiring Join Our Team as an RTA Team LeaderPosition: RTA Team LeaderLocation: Noida (International Process)Experience: 4+ yearsCTC: 800,000Shift Timings: 24/7Transport: One-Way CabWorking Days: 5 DaysNotice Period: 30 Days/Immediate JoinersAre you an experienced Real-Time Analyst with leadership skills? We're looking for an RTA Team Leader to manage and...

Contact Center Leadership Opportunity at DemandXWe are seeking a highly experienced Strategic Contact Center Lead to drive business growth, operational efficiency, and workforce excellence in our U.S.-based claims qualification and legal services contact center.This role requires data-driven decision-making, cross-functional collaboration, and a deep...

About the RoleAt US Tech Solutions, we're looking for a skilled Technical Operations Manager to join our team. This is an exciting opportunity to lead IT infrastructure operations and provide exceptional support to our clients.Key Responsibilities• Manage local site and remote site IT infrastructure operations• Provide technical support to organization...

Job OverviewBirlasoft Limited is seeking an experienced Senior Infor Workforce Management Solution Architect to lead our WFM consulting practice. As a key member of our team, you will be responsible for designing and delivering comprehensive solutions to clients using Infor applications.About the RoleThis is a unique opportunity to leverage your expertise in...

About the RoleThe Workforce Development Professional will be responsible for developing and implementing training programs, managing employee relations, and ensuring compliance with regulatory requirements. This role requires strong leadership skills, excellent communication, and a passion for healthcare.

At EXL IT service management, we are seeking a talented Team Lead - Operations to join our team. The successful candidate will be responsible for managing a team of webchat agents, ensuring high-quality customer interactions, and meeting performance targets.The ideal candidate will have strong leadership skills, the ability to motivate and coach team...

Job DescriptionWe are looking for a seasoned Workforce Acquisition Specialist to spearhead our recruitment efforts. The ideal candidate will have a proven track record of successfully sourcing and hiring top talent across various industries.Key Responsibilities:Staffing Needs Assessment: Identify and analyze staffing needs within the organization to...

Job DescriptionJob DescriptionPosition TitleAssistant ManagerLead Assistant Manager(Reinsurance)Function, Responsibility LevelReinsurance Operations, Assistant ManagerReinsurance Operations, Lead Assistant ManagerReports toManager - Reinsurance OperationsSr. Manager - Reinsurance OperationsLocationNoida, IndiaSpan of ControlPosition TypePermanentPrimary...