
Supply Chain Optimizer
2 weeks ago
At Porter, we're not just passionate about enhancing productivity; we're on a mission to move a billion dreams forward one delivery at a time. We empower businesses to optimize their operations and unlock unprecedented growth in core functions.
Why this role?
- Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan-India presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers, we're at the forefront of this dynamic sector.
- Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers. We leverage tech to drive efficiency, innovation, and unparalleled service.
- Ambitious Goals: We're not just solving problems; we're addressing a massive challenge and targeting a market valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.
Benefits of This Role
- Thriving Community: Join a community of passionate individuals committed to delivering their best work. At Porter, we value collaboration, innovation, and embracing challenges head-on.
Key Responsibilities and Skills
- Lead & Supply Management:
- Proficient in working with Google Sheets and Excel. Manage existing processes, set up new ones, forecast monthly supply onboardings, and plan manpower requirements accordingly.
- Assign leads efficiently for quick onboarding and follow-up on all potential partners.
- Platform Experience:
- Conduct regular surveys and VOPs to derive qualitative insights about user and partner pain points during onboarding and activation.
- Identify common issues raised by new partners and streamline solutions.
- Team Management:
- Manage a team of 30+ call center agents across multiple processes.
- Provide guidance, training, and performance management support to the team leads.
- Interact with cross-functional stakeholders to highlight partner pain points and work together to streamline solutions.
- Required Skills:
- Advanced Google Sheet and Excel knowledge.
- Team Management.
- Data Handling.
- Analytical Mindset.
- Operational Rigour.
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