Chief Technology Deployment Officer

15 hours ago

Bengaluru, Karnataka, India beBeeOperations Full time US$ 9,00,000 - US$ 12,00,000

Job Overview

  • Leadership Role

Our team is seeking a Technical Operations Manager to lead IoT deployments, installation, and field operations across Asia.

The ideal candidate will have a strong background in IoT operations, field service management, and operational excellence. This role requires strategic planning, team leadership, and process optimisation for smooth execution of large-scale deployments and ongoing field service support.

Key Responsibilities

  1. IoT Deployment & Installation Oversight
  • Lead the end-to-end deployment lifecycle of IoT solutions, including planning, installation, configuration, and go-live.
  • Work closely with engineering, product, and customer success teams to ensure seamless execution.
  • Develop and enforce installation standards, quality control measures, and best practices for field teams.
Field Operations Management
  • Build, train, and manage a distributed team of field engineers and technicians across multiple locations.
  • Establish SOPs, workflows, and escalation processes to ensure efficient on-ground execution.
  • Optimize resource allocation and workforce planning for on-time project completion.
Vendor & Partner Coordination
  • Work with third-party installation partners, contractors, and facility managers to scale operations.
  • Develop strategic partnerships to enhance service delivery capabilities.
  • Negotiate SLAs and ensure vendor compliance with quality and service standards.
Operational Excellence & Continuous Improvement
  • Drive process automation, efficiency improvements, and cost optimization for deployments.
  • Implement KPIs, reporting dashboards, and performance tracking for operational success.
  • Identify and resolve bottlenecks, risks, and inefficiencies in field operations.
Customer & Stakeholder Engagement
  • Act as the primary operational point of contact for enterprise clients during installations.
  • Collaborate with customer success and technical support teams to ensure post-deployment service excellence.
  • Provide insights and recommendations to product teams based on field feedback and operational challenges.
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