Strategic Marketing Creative Services Director

3 weeks ago


Pune, Maharashtra, India Ecolab Full time
Job Description

At Ecolab, we're committed to delivering innovative solutions and unparalleled service to our customers. As a Sr Marketing Creative Services Manager, you'll play a critical role in driving our global creative services operation. This is an exciting opportunity to join a talented team and make a meaningful impact.

About the Role

We're seeking a highly skilled and experienced professional to lead our creative services team. Your primary responsibility will be to orchestrate and deliver global creative services, ensuring timely completion and exceptional results. You'll work closely with stakeholders to develop and execute our creative vision, driving business results and exceeding customer expectations.

Your Responsibilities

• Develop and execute global creative services strategies, aligned with our division's needs and goals
• Collaborate with cross-functional teams to drive operational delivery and performance
• Manage creative directors and project leads, providing guidance and mentorship
• Implement process improvements and new tools to enhance team efficiency and effectiveness
• Contribute to knowledge management and continuous improvement efforts

What We Offer

• Competitive salary and benefits package
• Opportunity to shape your career and make a lasting impact
• Collaborative and dynamic work environment
• Support for professional development and growth

Requirements

• 6+ years' experience in a matrix-based environment, with a strong understanding of shared services
• 3+ years' experience in an agency setting, developing high-quality creative assets and managing client interactions
• Ability to establish a culture focused on continuous improvement and best-in-class processes
• Track record of driving business results and delivering exceptional customer experiences
• Experience with project management tools and a high level of organization and assertiveness

Skills

• Customer Engagement Platform Management
• Campaign Analytics, Reporting, Management, and Planning
• Digital Marketing Platform Management
• Data Management Platforms
• Financial Budgeting
• Project management
• Continuous improvement methods
• Customer service
• Adaptability
• Cultural awareness
• Detail-oriented
• Problem-solving
• Time management
• Enterprise technologies
• Data structures
• Leadership Skills: Stakeholder Management, Cross-functional communications, Risk management, Change advocacy

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