
Chief Technical Operations Manager
2 weeks ago
Job Summary
This position oversees day-to-day engineering operations, ensuring the smooth functioning of all technical systems and guest comfort.
The incumbent drives operational excellence through strategic planning, training, and disciplined execution of engineering processes.
Key Responsibilities
- Lead day-to-day engineering operations, implementing preventive and routine maintenance schedules for electro-mechanical and civil infrastructure.
- Monitor utility consumption (HLP), ensure energy efficiency, and maintain cost discipline.
- Ensure timely renewal of statutory licenses, upkeep of machine rooms, and adherence to engineering SOPs.
Applied Learning
- Conduct department-level technical and safety training, including DuPont-based practices.
- Coordinate documentation and retention of records as per audit and operational standards.
- Investigate incidents and implement preventive measures to avoid recurrence.
People Management
- Supervise technical teams, assign responsibilities, and track daily performance.
- Motivate and engage staff through recognition programs and team briefings.
- Maintain a culture of accountability, safety, and professionalism within the department.
Business & Financial Acumen
- Track engineering expenses, highlight deviations, and ensure budget adherence.
- Recommend cost-effective procurement of services, parts, and technical equipment.
Leadership & Executive Presence
- Represent Engineering in management meetings and collaborate with other departments.
- Handle guest/resident technical complaints with professionalism and promptness.
Occupational Health & Safety Responsibilities
- Implement HSSE practices and ensure systematic risk assessment and mitigation.
- Train staff in fire safety, first aid, hazard awareness, and emergency procedures.
Qualifications and Experience
Bachelor's degree in Electrical or Mechanical Engineering and 8-10 years of relevant experience in hospitality or real estate engineering operations.
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