Technical Support Associate

Job Description – Technical Support (ERP & Database)Position OverviewWe are looking for a motivated and skilledTechnical Support Specialistto join our team. This role involves providing timely ERP support to retailers, resolving technical issues, and ensuring smooth operations. The ideal candidate should have a strong understanding of databases (MSSQL),...

Job Title:A 50-word job title summary: Cisco Unified Contact Center Expert responsible for providing technical support for contact center solutions, call recording platforms, and ITIL processes in a 24/7 environment.Job Responsibilities:Cisco UCCE Technical Support SpecialistWe are seeking an experienced professional to join our team as a technical support...

Job Title: Retail Support AssociateAbout the Role:The Sales and Customer Service Representative plays a crucial role in driving sales and providing outstanding customer service. This position requires a proactive approach to engaging customers and ensuring their needs are met.Responsibilities:Engage with customers to understand their needs and provide...

Job Title: Technical Support SpecialistWe are seeking an experienced technical support specialist to join our team. The successful candidate will have a strong technical background, excellent problem-solving skills, and a customer-focused approach.Key Responsibilities:Provide technical support to customers, resolving complex issues and ensuring customer...

Our team seeks a highly skilled Technical Support Professional to provide expert technical support to channel partners and end users.Key Responsibilities:Provide Technical Assistance: Offer technical assistance to channel partners through various channels, including email, telephone, and on-site visits.Train and Develop Users: Develop and translate technical...

Role & responsibilitiesOwning the full software development lifecycle, collaborating with team and business owners, and providing technical and functional direction to engineers.Define project scope, goals, and deliverables in collaboration with stakeholders.Develop project schedules and timelines and ensure timely completion of tasks.Monitor project...

IT Help Desk SpecialistWe are seeking a highly skilled and experienced Help Desk Specialist to join our dynamic, 24x7 support environment. The ideal candidate will be skilled in troubleshooting, configuring, and maintaining devices across Windows, Mac, and cloud environments.The selected professional will provide Level 2 support for Windows & Mac platforms,...

Job Title: Help Desk SpecialistWe are seeking a highly skilled and dedicated professional to provide top-notch technical support to our end-users.Key Highlights:Exceptional communication skills with ability to interact professionally and clearly with users across all levels.IT support experience with exposure to troubleshooting, ticketing systems, and...

Remote Desktop Support SpecialistWe are seeking a highly skilled Remote Desktop Support Specialist to join our team. As a key member of our IT department, you will provide top-notch technical support for desktops, laptops, and peripherals.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess...

EligibilityFresher to 6 monthsExcellent English communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentShift: US Night Shift (5 working days)RequirementThe day-to-day tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction.The Executive will also be responsible for...