Senior Technical Support Specialist

4 days ago

Bengaluru, Karnataka, India beBeeTechnician Full time ₹ 10,00,000 - ₹ 12,00,000
Job Title

An experienced Service Technician is required to oversee and coordinate service staff activities, ensuring seamless delivery of services.

The ideal candidate will provide assistance and training to other technicians in solving complex technical problems and inquiries.

The role involves analyzing and verifying statistical information within the ITSM tool, maintaining data integrity, and serving as a subject matter expert on primary support product lines.

  • Key Responsibilities:
  • Oversee and coordinate service staff activities.
  • Provide technical assistance and training to other technicians.
  • Analyze and verify statistical information within the ITSM tool.
  • Maintain data integrity and serve as a subject matter expert.
  • Suggest opportunities for growth through automation, innovation, and process improvement.

This role is an excellent opportunity for an experienced technician to utilize their skills and knowledge to make a meaningful contribution to our team.

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