Reservation Team Member

4 days ago

Kozhikode, Kerala, India beBeeReservation Full time ₹ 6,00,000 - ₹ 13,00,000
Job Description:

We are seeking a highly skilled and customer-focused Reservation Coordinator to join our team. The ideal candidate will be responsible for providing exceptional service to customers, handling reservations, and ensuring smooth operational coordination.

The Reservation Coordinator will assist customers with ZHotel bookings by sharing property details, availability, and pricing. They will handle calls, messages, and inquiries from potential guests or partners, manage and update reservation records, and coordinate with internal teams for booking confirmations.

The successful candidate will have excellent negotiation and communication skills, strong customer service orientation, and the ability to analyze market trends and adapt pricing strategies accordingly.

  • Assist customers with ZHotel bookings and provide information on availability and pricing
  • Handle calls, messages, and inquiries from potential guests or partners
  • Manage and update reservation records, ensuring accuracy and timeliness
  • Coordinate with internal teams (Sales, Operations, Property Managers) for booking confirmations
Required Skills and Qualifications:

Our ideal candidate will have:

  • A Bachelor's degree in Hospitality, Business Administration, or a related field
  • Proven experience in reservations, sales, or customer service, preferably in the hospitality industry
  • Excellent negotiation and communication skills
  • Strong customer service orientation with a focus on delivering exceptional experiences
  • Ability to analyze market trends and adapt pricing strategies accordingly
  • Proficient in using reservation management software and tools
Benefits:

As a member of our team, you can expect:

  • A dynamic and close-knit work environment where you can thrive
  • Opportunities for growth and learning
  • Employee-friendly policies and talented team members who support one another
Why Choose Us?

We believe that our unique company culture and values make us an ideal fit for professionals looking for a challenging and rewarding role. If you are a top talent looking for an exciting and fruitful experience, then we encourage you to apply now and join our team.

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