
Program Coordinator
2 days ago
Customer Support Associate Role
As a key member of our team, you will play a vital role in delivering exceptional learner experiences. From onboarding to engagement, you will be the bridge between learners and internal teams, ensuring seamless program execution.
Key Responsibilities
- Drive end-to-end program delivery – scheduling, tracking & reporting.
- Collaborate with internal teams, faculty & external partners to meet project timelines.
- Manage learner onboarding, communication & engagement throughout the program.
- Analyze program data, identify areas for improvement, and share insights.
- Act as the primary point of contact for learners, resolving queries efficiently.
Required Skills and Qualifications
- Bachelor's Degree (any discipline).
- 0–4 years of experience in customer support, program coordination, or operations.
- Strong knowledge of MS Excel & data handling.
- Excellent verbal & written communication skills.
- Detail-oriented, organized & able to multitask in a fast-paced environment.
Why Work with Us?
- Be part of a dynamic team driving innovation in education.
- Gain exposure to exciting projects and opportunities for growth.
- Experience a collaborative and supportive work culture.
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