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Delivery Executive
2 weeks ago
We are seeking an experienced Delivery Executive to lead and manage our delivery team, ensuring the successful delivery of high-quality solutions to clients.
Key Responsibilities:- Team Leadership: Lead and manage a team of 200-250 engineers, overseeing project managers, developers, and architects specializing in Salesforce delivery and migration.
- Talent Development: Support hiring and training initiatives to enhance the team's capabilities and ensure exceptional service delivery.
- Customer Engagement: Work closely with clients to meet their needs and effectively manage their expectations. Engage in delivery governance forums, collaborating with the Sales Team on proposals and strategic initiatives to drive success.
- Relationship Building: Build strong relationships with key client stakeholders. Lead account mining activities, ensuring cloud solutions align with company standards and exceed client expectations.
- Collaboration: Collaborate with cross-functional teams for problem-solving and decision-making. Guide and work hands-on with the pursuit team for technical solution design, estimation, planning, commercials, and proposal presentation.
Portfolio Management: Manage a high-growth portfolio with annual revenue of USD 15M to USD 20M, a significant portion of which will come from winning new deals.
Operational Efficiency: Track and control operational parameters such as utilization, pyramid, margin with attention to details.