Customer Support Liaison
1 month ago
We are seeking a dedicated Customer Support Liaison to join our team at Realty Smartz Pvt Ltd. This is a full-time role based in Gurgaon, ideal for freshers with less than one year of experience.
About UsRealty Smartz Pvt Ltd is the fastest-growing online real estate platform, committed to delivering excellence in innovative solutions for customers and partners.
Responsibilities- Respond to customer inquiries via phone, email, and online chat
- Resolve customer complaints and ensure customer satisfaction
- Provide information about products and services
- Manage customer accounts and maintain records
- Collaborate with internal teams to address customer needs
- Excellent communication skills
- Empathy
- Problem-solving
- Patience
- Active listening
- Conflict resolution
- Time management
- Adaptability
Estimated Salary: ₹25,000 - ₹40,000 per month, depending on qualifications and experience.
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Customer Support Liaison
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