Customer Support Liaison

1 month ago


Gurgaon, Haryana, India Realty Smartz Pvt Ltd Full time
Role Overview

We are seeking a dedicated Customer Support Liaison to join our team at Realty Smartz Pvt Ltd. This is a full-time role based in Gurgaon, ideal for freshers with less than one year of experience.

About Us

Realty Smartz Pvt Ltd is the fastest-growing online real estate platform, committed to delivering excellence in innovative solutions for customers and partners.

Responsibilities
  • Respond to customer inquiries via phone, email, and online chat
  • Resolve customer complaints and ensure customer satisfaction
  • Provide information about products and services
  • Manage customer accounts and maintain records
  • Collaborate with internal teams to address customer needs
Key Qualifications
  • Excellent communication skills
  • Empathy
  • Problem-solving
  • Patience
  • Active listening
  • Conflict resolution
  • Time management
  • Adaptability

Estimated Salary: ₹25,000 - ₹40,000 per month, depending on qualifications and experience.



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