Incident Response Specialist

Job Overview:We are seeking a seasoned Incident Management Specialist to lead our incident response efforts.Key Responsibilities:Analyze and facilitate swift resolution to incidents impacting end-usersProvide expert guidance on complex incidents, including strategic communicationsCollaborate with IT groups and business partners to drive service restoration,...

2 - 3 Years1 OpeningChennaiRole descriptionIncident Management Specialist – Key Responsibilities and QualificationsPrimary Responsibilities:Effectively understand and respond to client queries via phone, email, and instant messaging, ensuring all issues and requests are accurately logged in the ticketing system.Utilize the Incident Management System to...

Incident Management SpecialistThis is a challenging role that requires the ability to manage and coordinate incident response activities.Key Responsibilities:Support cyber incident response actions to ensure proper assessment, containment, mitigation and documentation.Perform in-depth analysis and investigative efforts when events are escalated and determine...

About the job Incident Manager Incident Management:Manage and prioritize complex IT service incidents Develop and implement incident response strategies Coordinate communication between technical teams and stakeholders Ensure incidents are logged, tracked, and resolved within agreed SLAs Stakeholder Communication:Communicate incident status to...

Job TitleAchieve Incident Management ExcellenceDescription:Resolve L1.5 infrastructure and application related issues efficiently, leveraging knowledge articles.Maintain continuous alert monitoring and acknowledge incidents according to defined SLAs.Perform routine health checks and monitor the performance of infrastructure components and applications.Engage...

5 - 7 Years Opening Chennai, Kochi, Trivandrum Role description Job Title: Major Incident & Problem Manager Overview: We are seeking a highly experienced Major Incident & Problem Manager to lead critical incident response efforts and ensure timely resolution of business and customer-impacting incidents in a 24x7x365 environment. This role acts...

Job SummaryLead and direct all activities during a major incident, maintaining a sense of urgency to ensure swift and effective restoration.Facilitate technical troubleshooting efforts and engage additional technical support as needed, including vendor support.Collaborate with technical teams and form action plans for incident recovery with specific actions,...

Job Title: Major Incident ManagerOur organisation is seeking a skilled Major Incident Manager to lead the resolution of critical incidents and restore services efficiently.Key Responsibilities:Manage and lead the resolution of critical incidents to restore services promptly.Coordinate cross-functional teams to identify root causes and implement effective...

p.p1 { margin: 0px 0px 0px 0px; color: rgb(255, 255, 255) }p.p2 { margin: 0px 0px 0px 0px; color: rgb(255, 255, 255); min-height: 19.1px }span.s1 { font-weight: normal; font-style: normal; font-size: 16px }span.Apple-tab-span { white-space: pre } Job Title: Incident Manager Location: [Chennai WFH] Job Type: Full-Time Experience: 5 years in IT...

Job Description">">The role of the Incident Manager is to provide support for a set of applications and products. This includes providing incident, problem, and change management support.">">This involves working closely with peers within the Reliability Engineering group as well as building excellent working relationships with partner organizations across...