Oracle Cloud SCM Subject Matter Expert

1 day ago


Bengaluru, Karnataka, India Oracle Full time

As a seasoned professional in Oracle Customer Success, you will be part of a team of experts responsible for delivering high-quality training content to Oracle University's customers. Your primary focus will be on recording, presenting, creating, and selling various training assets including Cloud Learning Subscriptions, Live Training Sessions, Certification, and content.

The Oracle Cloud SCM Instructor/Consultant is a self-motivated individual who utilizes their expertise to support OU products, curate online subscription material, teach, develop, and record training content. To excel in this role, you must be eager to learn about new technologies, adept at using modern learning techniques, and able to work effectively in a fast-paced environment.

Oracle University is a global organization that provides education and training to its customers, partners, and employees on all Oracle Cloud services, including SaaS and OCI. The team delivers training through digital subscriptions built on a modern platform, offering features such as knowledge checks, skill paths, gamification, and live analytics on learner progress. Additionally, the organization offers live private events featuring Cloud content and hands-on labs for practicing on live Cloud environments.

We are looking for an individual with a passion for training and sharing knowledge, who has 5+ years of hands-on experience working under the hood with Oracle Fusion Cloud applications. You should have practical knowledge and consulting field experience working with several of the following Cloud technologies:

  • Demand Management
  • Supply Planning
  • Sales and Operations Planning
  • Supply Chain Collaboration
  • Replenishment Planning
  • Backlog Management
  • Production Scheduling

Career Level - Principal Consultant/Instructor

The Principal Consultant/Instructor is responsible for ensuring the success of assigned Oracle learning management/training events and committed to delivering exceptional customer service. They are expected to develop plans for continuous personal and professional growth and master new services, technology, and internal processes shortly after implementation.

In this role, you will manage aspects of the customer event, including instruction, application implementation, environment setup, and quality deliverables. You will also produce project deliverables, such as assessments, communication, curriculum development, and eLearning. Your ability to teach new technical material and implement new Oracle Applications modules with minimal preparation time is essential.

You will review methods, processes, training materials, and/or project implementation plans, identifying areas for improvement and suggesting methods to enhance performance. Meeting utilization targets and traveling as needed are also key responsibilities.

Estimated Salary: $120,000 - $180,000 per year.


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