Senior ERP/SCM Cloud Support Specialist

1 month ago


Bengaluru, Karnataka, India Oracle Full time
Job Description:

The successful candidate will be responsible for delivering exceptional customer support and solutions to the Oracle customer base, serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of Oracle Electronic Support Services.

This role requires a strong understanding of Oracle products, including Fusion Cloud Financials and SCM, with a focus on modules such as General Ledger, Payables, Receivables, Fixed Assets, and Supply Chain Management. The ideal candidate will have hands-on experience with implementation and support of these modules, as well as excellent problem-solving skills and the ability to interact effectively with customers over Zoom, Microsoft Teams, or email.

The main responsibilities of this role include providing excellent customer service support, diagnosing and resolving complex technical issues, and facilitating customer relationships with Support. Additionally, the candidate will be expected to work closely with internal teams and external partners to deliver value to customers every day.

Requirements:
  • Bachelor's degree in Computer Science, Management Information Systems, Engineering, or related field
  • At least 5 years of relevant working experience in Oracle ERP/SCM Cloud support
  • Hands-on experience with Oracle Fusion Cloud Financials and SCM modules, including GL, AP, AR, FA, IBY, PA, CST, ZX, and PSA
  • Strong knowledge of business processes and concepts
  • Excellent problem-solving skills and ability to think critically
  • Effective communication and interpersonal skills
  • Ability to work independently and collaboratively as part of a team
Estimated Salary:

$120,000 - $150,000 per annum, depending on location and experience



  • Bengaluru, Karnataka, India Oracle Full time

    About the RoleWe are seeking a skilled Cloud Techno/Functional Specialist to join our team in implementing Oracle SCM ERP solutions. As a key member of our team, you will collaborate with business stakeholders to understand their functional requirements and translate them into technical specifications.Key Responsibilities:Develop customizations and...


  • Bengaluru, Karnataka, India Quess Corp Limited Full time

    Job DescriptionWe are seeking a highly skilled Senior Oracle Cloud SCM Technical Specialist to join our team at Quess Corp Limited. As a key member of our implementation team, you will be responsible for delivering high-quality solutions that meet the needs of our customers.


  • Bengaluru, Karnataka, India Hire Alpha Full time

    Hire Alpha is currently seeking a highly skilled Senior Cloud ERP Specialist to join our team. As a Senior Oracle Consultant, you will be responsible for delivering technical expertise in implementing and customizing Oracle Fusion HCM solutions for our clients.The ideal candidate will have at least 7 years of experience in implementation and customization of...


  • Bengaluru, Karnataka, India Ecolab Full time

    About Ecolab">Ecolab, a global leader in water, hygiene and energy technologies and services, is seeking a highly skilled SAP SCM Specialist to join their team. With over $15 billion in annual sales, Ecolab has a rich history of innovation and customer satisfaction.">Estimated Salary: $120,000 - $180,000 per year">Job Description">The ideal candidate will...


  • Bengaluru, Karnataka, India Tata Consultancy Services Full time

    Job Title: Cloud ERP Solutions SpecialistWe are seeking a highly skilled Oracle Cloud ERP consultant to lead our clients' digital transformation initiatives.About the Role:The ideal candidate will have 6-8 years of experience in implementing and managing Oracle Cloud ERP solutions. They will be responsible for collaborating with clients, designing and...


  • Bengaluru, Karnataka, India US Technology International Pvt Ltd Full time

    {"h1":{"text":"Oracle SCM Support Lead Role Description"}},This is a critical role for a highly skilled and experienced Oracle SCM Support Lead to join our US Technology International Pvt Ltd team. The successful candidate will be responsible for leading a team of support analysts to provide application support for critical business applications on Oracle...


  • Bengaluru, Karnataka, India Oracle Full time

    At Oracle, we're seeking an experienced Enterprise Oracle Cloud ERP Implementation Specialist to join our team. This is a unique opportunity to leverage your technical expertise and business acumen to design, develop, and implement end-to-end Oracle Fusion solutions for our clients.About the RoleThis is an intermediate consulting position that operates...


  • Bengaluru, Karnataka, India First Phoenics Solutions Full time

    Job Title: Senior Oracle SCM Cloud Solutions LeaderWe are seeking an experienced Senior Oracle SCM Cloud Solutions Leader to lead our team in managing Oracle SCM Cloud solutions across global business teams.Key Responsibilities:Lead Oracle SCM Cloud solutions across global business teams.Collaborate with stakeholders and business leaders to gather...


  • Bengaluru, Karnataka, India Quess IT Staffing Full time

    About Quess IT Staffing">Quess IT Staffing is a leading provider of talent solutions in the technology and finance sectors. With years of experience, we have built a reputation for delivering high-quality professionals to meet our clients' needs.">Job Summary">We are currently seeking an experienced Oracle SCM Costing Specialist to join our team. This role...


  • Bengaluru, Karnataka, India Saaswika Solutions Private Limited Full time

    At Saaswika Solutions Private Limited, we are seeking a highly experienced and knowledgeable Cloud ERP Implementation Specialist who can contribute and own the Order management processes.The ideal candidate will have a robust background in Oracle Cloud solutions, with a specialized focus on optimizing and implementing the Order to Cash cycle. This role...


  • Bengaluru, Karnataka, India SMARTWORK IT SERVICES Full time

    Job DescriptionAs a seasoned professional, you will play a pivotal role in implementing and supporting Oracle EBS solutions at SMARTWORK IT SERVICES. You will leverage your expertise in Oracle ERP modules to configure and customize the system to meet our specific business needs.Key Responsibilities:Oracle ERP Expertise: Possess a deep understanding of Oracle...


  • Bengaluru, Karnataka, India Ecolab Full time

    The ideal candidate will possess 10-15 years of experience with SAP SCM (PP QM and MWM) configuration and testing, along with a Bachelor's Degree in IT or a related field. Additionally, they should have at least 10 years of experience within a global ERP Systems environment or IT, with a proven track record of working on multiple projects and meeting project...


  • Bengaluru, Karnataka, India Oracle Full time

    About OracleOracle is the global leader in enterprise software solutions, with a presence in over 175 countries. Our cloud-based products empower businesses to innovate and thrive in a rapidly changing world.Career Level - IC3This role requires an individual with extensive experience in implementing information systems, including CRM, ERP, and consulting. A...


  • Bengaluru, Karnataka, India Oracle Full time

    We are seeking a highly skilled Cloud ERP Technical Consultant to join our team in Bengaluru. As a key member of our Oracle GSC team, you will play a critical role in delivering exceptional cloud-based solutions to our clients.Key Responsibilities:Design, develop, and implement data migration solutions using Fusion FBDI / HDL / ADFDI in FIN, SCM, and HCM...


  • Bengaluru, Karnataka, India Tata Consultancy Services Full time

    We are looking for a skilled Oracle Cloud expert to join our team at Tata Consultancy Services.About the RoleAs a Senior Cloud Integration Specialist, you will be responsible for designing and implementing Oracle Cloud solutions. The ideal candidate will have extensive experience with Oracle Integration Cloud (OIC) and Oracle Cloud (SaaS/PaaS).Key...


  • Bengaluru, Karnataka, India Upraised Full time

    **Upraised's Mission:** To empower businesses to succeed in the digital marketplace through innovative e-commerce solutions.Job Description: E-commerce Application DevelopmentWe are seeking an experienced PHP developer to join our team as an E-commerce Application Development specialist. The successful candidate will have a strong background in PHP...


  • Bengaluru, Karnataka, India ITC Infotech Full time

    At ITC Infotech, we are seeking a highly experienced Senior Oracle Fusion ERP Implementation Specialist to join our team. In this role, you will be responsible for leading full Oracle Cloud ERP implementation projects involving Requirements, Design, Testing, and Roll-out.Key Responsibilities:Leverage your expertise in Oracle Fusion Cloud Applications (ERP)...


  • Bengaluru, Karnataka, India Oracle Full time

    Oracle GSC is seeking skilled professionals for Cloud Technical Consultant roles, focusing on data migration skills and EBS technical expertise.Senior Consultant and Principal Consultant positions are available at this time.The job location is in Bengaluru, India.We require six plus years of relevant IT experience, with at least three years spent as a...


  • Bengaluru, Karnataka, India SMARTWORK IT SERVICES Full time

    Role Overview:As a key member of our SMARTWORK IT SERVICES team, we are seeking an experienced Oracle EBS Cloud Technical Consultant to play a crucial role in implementing and supporting Oracle EBS solutions within our organization. The ideal candidate will leverage their expertise in Oracle ERP modules to configure and customize the system to meet our...


  • Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job DescriptionWe are seeking a highly skilled Data Governance Specialist to join our team at Cloud Analogy CRM Specialist Limited. As a key member of our organization, you will play a crucial role in ensuring the quality and integrity of our data.Key Responsibilities:- Collaborate with global teams to develop, test, and deploy data quality solutions.-...