
Chief Operational Strategist
4 days ago
Job Title: Director of Administrative Operations
The ideal candidate will oversee and manage the day-to-day activities of our corporate office. This includes operations such as HR, Admin, Finance, Projects, Procurement, and Support Teams.
Key Responsibilities:
- Overall Office Operations Management
- Ensure all departments function smoothly and align with company goals.
- Supervise administrative processes, including documentation, asset management, office supplies, and team logistics.
- Interdepartmental Coordination
- Align work between verticals for seamless workflows.
- Track cross-functional tasks, identify roadblocks, and resolve them promptly.
- Maintain close coordination between field operations and office support teams.
- Office Systems & Process Optimization
- Develop standard operating procedures (SOPs) for all office functions.
- Ensure document control, filing systems, and reporting formats are standardized and followed.
- Identify inefficiencies and implement process improvements across departments.
- Monitoring & Reporting
- Review daily, weekly, and monthly reports from all departments.
- Prepare consolidated dashboards and updates for senior management.
- Monitor internal KPIs related to operations, productivity, and project delivery support.
- Team Oversight & Task Allocation
- Allocate and monitor tasks to department heads or coordinators.
- Follow up on deadlines, pending work, and escalated issues.
- Ensure team members are adequately supported and resourced.
- Compliance, Discipline & Office Policies
- Ensure adherence to company policies, rules, and internal guidelines.
- Maintain discipline, attendance, and punctuality within the office.
- Work closely with HR for employee engagement, conflict resolution, and training needs.
- Communication & Escalation Handling
- Act as the central point of communication between departments and top management.
- Handle operational escalations and ensure timely resolution.
- Conduct regular coordination meetings with department heads.
Qualifications and Requirements:
A bachelor's degree in business administration, operations, or a related field is preferred. 8-12 years of experience in office operations, administration, or general management are also required.
Strong multitasking, coordination, decision-making, and organizational skills are necessary. Proficiency in MS Office Suite, task management tools, and ERP systems is also expected.
Proficient in English and local language (if applicable).
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