
Streetwear Fashion Customer Service Professional Wanted
1 week ago
Immerse yourself in a dynamic career where you will play a pivotal role in fostering exceptional customer experiences and driving sales growth for a rapidly expanding streetwear brand.
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About This Role
We are seeking a highly motivated Customer Support & Sales Executive to join our team. As a key member of our customer relations department, you will be responsible for managing customer inquiries, converting leads into successful sales, and contributing to the growth and development of our brand.
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Key Responsibilities
* Respond promptly to customer queries via email, WhatsApp, and Instagram DMs
* Call customers for RTO follow-ups and abandoned cart recovery
* Assist in converting leads into successful sales
* Ensure customer satisfaction with friendly yet professional support
* Learn and apply sales & marketing strategies to boost store performance
* Work with tools like Shopify, WhatsApp Business, Excel/Sheets, and CRM software (training provided)
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Requirements
* Excellent communication skills (English & Hindi)
* Strong customer handling ability with patience & professionalism
* Basic understanding of eCommerce, COD orders & shopping behavior
* Proactive, self-motivated, and target-oriented mindset
* Passion for fashion, streetwear, and youth culture is a big plus
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What We Offer
* Opportunity to grow with a fast-scaling streetwear brand
* Learn end-to-end Shopify store operations
* Performance-based growth & promotions
* Be part of a young, energetic, and fashion-driven team
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