Senior Account Recovery Specialist

1 day ago

Kanpur, Uttar Pradesh, India beBeeNegotiation Full time ₹ 8,00,000 - ₹ 10,00,000

Senior Account Recovery Specialist

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The Senior Account Recovery Specialist is responsible for the timely and effective management of high-value and complex accounts to ensure maximum recovery of outstanding dues.

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This role combines strong negotiation skills with an analytical approach to identifying at-risk accounts early, ensuring that all interactions are handled in a professional and courteous manner.

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Key Responsibilities:

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  • (Collections Management) Handle a portfolio of priority accounts with overdue balances, ensuring maximum recovery through effective communication and negotiation.\
  • (Credit Risk Monitoring) Review payment history and account behavior to identify early warning signs of potential defaults, utilizing this information to inform decision-making and drive results.\
  • (Escalation Handling) Manage complex cases involving disputes, bounced payments, or high-risk clients, providing guidance and support to junior team members as needed.\
  • (Reporting & Documentation) Maintain accurate records of all interactions, agreements, recovery actions, and risk indicators in the system, ensuring seamless data analysis and reporting.\
  • (Cross-Functional Collaboration) Coordinate with internal stakeholders to resolve disputes, review payment terms, and align recovery efforts with business goals, fostering strong relationships and driving results.\
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Qualifications:

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  • Bachelor's degree preferred\
  • 3–5 years in collections, receivables management, or credit control experience\
  • Strong negotiation, analytical, and conflict resolution skills\
  • Persistence and resilience in high-pressure situations\

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