Financial Collections Lead
2 days ago
Kaleidofin is a fintech company dedicated to unlocking access to tailored finance for women, agri, and nano entrepreneurs in India, Bangladesh, and East Africa. Our credit platform combines credit health assessment, middleware rails, and risk management to serve customers better.
We are seeking a seasoned Financial Collections Lead to join our team. This role will focus on managing and reducing delinquencies in Unsecured Loan portfolios. You will have a deep understanding of the end-to-end collections process and compliances, ensure BC partners' branches follow the same, and be in touch with customers for timely recoveries.
This role involves introducing and implementing proactive measures to prevent or reduce default and improve collections efficiency across various stages of delinquency. You will work closely with cross-functional teams like credit risk, legal, and customer service to resolve escalations and improve the overall collection process.
The estimated salary for this position is ₹35 lakhs per annum, depending on location and experience. As a Financial Collections Lead, you will supervise and manage third-party collection agencies and field partners, ensuring adherence to service level agreements (SLAs) and quality standards. You will track and evaluate partner performance through regular audits, reports, and field visits, providing feedback and improvement plans to optimize collections and reduce turnaround time.
This role demands a Bachelor's degree in finance, business administration, or a related field, with at least 4-7 years of experience in collections for unsecured lending, specifically in NBFCs or financial institutions handling personal and business loans. Strong knowledge of collections processes, risk management, and compliance regulations for NBFCs in India is necessary, along with excellent team leadership and partner management abilities.
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