Digital Aptech: AR Process Manager
3 weeks ago
Job Summary:
As an AR Process Manager at Digital Aptech Pvt Ltd, you will be responsible for ensuring the smooth operation of our accounts receivable process. This includes managing and overseeing all receivable processes, reviewing reconciliation, payments/bank statements, and resolving customer payment discrepancies. You will also be responsible for maintaining strong customer relationships and resolving customer queries in a timely manner. Additionally, you will be responsible for publishing dashboards for overall visibility of AR Process and ensuring productivity and SLAs are met for the process.
Key Responsibilities:
- Manage and oversee all receivable processes
- Review reconciliation, payments/bank statements
- Resolve customer payment discrepancies
- Maintain strong customer relationships and resolve customer queries in a timely manner
- Publish dashboards for overall visibility of AR Process
- Ensure productivity and SLAs are met for the process
Requirements:
- Prior experience in shipping industry
- Basic knowledge in Geography (Continents, Countries & Ports)
- Open to working in shifts
- Knowledge of Advanced Excel
- Experience in BPO/Outsourcing business
- Minimum 3-6 years of experience
- Handled directly a team size of 10 team members for more than 2 years
Academic Qualification:
- MBA (Finance)/PG/Graduate in Commerce
- Basic MS office Certification
- Knowledge on ERP
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