Financial Operations Specialist
3 weeks ago
We are seeking an experienced Financial Operations Specialist to join our team at Digital Aptech Pvt Ltd. In this role, you will be responsible for ensuring the smooth operation of our accounts receivable processes, from customer registration to payment reconciliation. Your attention to detail and analytical skills will be essential in identifying and resolving any discrepancies. The ideal candidate will have prior experience in shipping industry and a strong understanding of geography, with the ability to work in shifts. A minimum of 36 years of experience is required, with a proven track record of managing teams and handling customer queries. The successful candidate will also have a strong knowledge of Advanced Excel and be familiar with ERP systems. If you have a passion for financial operations and a desire to work in a dynamic environment, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Ensure day-to-day incoming transactions on accounts receivable are applied correctly against the customer and responsible for OTC cycle.
- Approval of customer registration and amendment.
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
- Managing and overseeing all receivable processes.
- Review reconciliation, payments/bank statements.
- Reviewing and Resolving customer payment discrepancies.
- Reviewing customer accounts statements and reconciliations.
- Adjustment entries/passing journal.
- Review AR aging report.
- Credit management.
- Order Management.
- Responsible for AR close.
- Handle new migration/process transition.
- Onsite visits on process migration will be an added advantage.
- Maintain strong customer relationships and resolve the customer queries on time.
- Publish dashboard for the overall visibility of AR Process.
- To ensure the Productivity and SLAs are met for the process
- Ensure FTR's & Reports are published timely
- Ensure records of Leave to be maintained
- Conduct daily huddles, error discussions and random audit based on the analysis of the internal and external errors
- Targets set in the KPI indicators (External and Internal KPIs, wherever applicable) need to be achieved
- Ensure that all the new process requirement or changes will be updated in DPM/SOP/SLA, PFC immediately.
- Rotation of team members in different processes
- UAT for new enhancements, if any
- BCP Preparedness
- Handling complaints from Front Office, if any, along with HOD/Center Head
- Regular calls with Front office to check the health of the process.
- Process Improvements & Automation.
Required Skills:
- Candidate has prior experiences in shipping industry.
- Basic knowledge in Geography (Continents, Countries & Ports)
- Open to Working in shifts
- Knowledge of Advanced Excel.
- Experience in BPO/Outsourcing business.
- Minimum 36 years of experience.
- Handled directly a team size of 10 team members for more than 2 years
Academic Qualification:
- MBA (Finance)/PG/Graduate in Commerce.
- Basic MS office Certification.
- Knowledge on ERP
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