Service Delivery Specialist

About UsWe are a digital transformation and consulting firm.Position OverviewWe seek an experienced professional to establish and lead our service delivery system from the ground up.This role is ideal for someone with 5+ years of experience in ITSM delivery who can create effective frameworks, standardize processes, ensure quality, and drive customer...

Job Overview:We are seeking a seasoned HR Service Delivery Specialist with extensive expertise in HR operations, process optimization, and employee services.The ideal candidate will have a strong background in HR systems, service governance, and continuous improvement. The role involves overseeing HR service delivery processes while ensuring efficiency,...

Job Title: IT Service Delivery ExecutiveLocation: CoimbatoreThe Head - IT Service Delivery is responsible for ensuring the seamless delivery of IT services across the organization. This includes managing service operations, vendor relationships, SLAs, incident/problem/change management, and driving continuous improvement in service quality and efficiency.Key...

Job Title: Health Care Services CoordinatorWe are seeking a dynamic and dedicated professional to join our team as a Health Care Services Coordinator. In this role, you will play a key part in ensuring the smooth delivery of high-quality healthcare services.The successful candidate will be responsible for coordinating with various stakeholders, including...

IT Service Assurance ManagerAs a seasoned IT professional, you will oversee and optimize the delivery of IT services in a highly regulated environment.This role is pivotal in ensuring IT services align with business needs and comply with GxP regulations.Key ResponsibilitiesOversee global IT service delivery across various regions, including manufacturing...

Agile Delivery SpecialistWe are seeking a highly skilled Agile Delivery Specialist to facilitate our software development processes and ensure the ongoing sustainment of our digital platforms.About the Role:Lead agile ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives to drive team collaboration and efficiency.Maintain and track...

Job Title: Service ManagerAbout This RoleWe are seeking a seasoned Service Manager to lead our service operations in Mumbai. As a key member of our team, you will be responsible for managing service delivery, ensuring timely execution, and driving continuous improvement in service quality and customer satisfaction.Key ResponsibilitiesManage service...

Leadership Role for IT Service Desk SupervisorThis is a critical leadership position responsible for the daily operations of our global Service Desk. The successful candidate will oversee a team of support staff delivering services to users across the organization.The role requires guiding team performance, supporting escalation management, and upholding...

Job Overview:We are seeking a customer care professional with exceptional communication skills and experience in international service delivery.Key Responsibilities include effective issue resolution, stakeholder engagement, order management, and quality assurance.Act as the primary point of contact for customer inquiries and concerns.Perform thorough...

Senior IT Service Management Specialist TrainerWe are seeking a seasoned IT service delivery expert with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement.Key Responsibilities:Design and deliver structured training programs for graduate trainees on ITSM principles, ITIL practices, and service delivery...