
Technical Product Owner – Digital Transformation
13 hours ago
We are seeking a highly skilled Business Analyst to join our team. This is an excellent opportunity for someone who enjoys working with technology and wants to make a real impact in their role.
The successful candidate will be responsible for owning the Atlassian product roadmap, maintaining the product backlog, and prioritizing work to deliver value to our employees.
">- ">
- Develop and maintain the Atlassian product roadmap to align with business goals">
- Work closely with stakeholders to uncover pain points, map processes, and translate them into innovative solutions">
- Lead discovery workshops, rapid prototypes, and proof-of-concepts to unlock new ways of working">
- Integrate Jira and Confluence with other SaaS tools using APIs, marketplace apps, and automations to automate end-to-end flows">
- Curate and govern plugins, ensuring performance, security, and measurable ROI">
- Design dashboards and OKRs that surface insights, track adoption, and tell clear stories with data">
- Champion change management by crafting communication plans, delivering live training, and publishing self-service content that drives enthusiastic uptake">
- Define and audit permission models balancing collaboration, privacy, and compliance requirements">
- Upskill the Global Service Desk team to scale end-user support">
- Optimize performance by removing unused objects in Jira (Workflows, custom fields, etc)">
- Support content management best practices in Confluence – audit spaces, coach owners, and archive stale content">
- Build business cases for new technology that will scale how we deliver to customers">
- ">
- 6+ years administering Jira and Confluence and AI-driven automation features, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users">
- Proven record leading cross-functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks">
- Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js)">
- Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery">
- Polished communication and facilitation skills – comfortable presenting to executives, guiding power users, and supporting frontline teams">
- Passion for experimentation, continuous improvement, and simplifying complex processes">
- Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams">
This role requires candidates to work in US Shift.
">What You Bring to the Role">We are looking for a collaborative and motivated individual who is passionate about technology and improving processes.
">The ideal candidate will have a strong background in business analysis and experience working with Jira and Confluence.
">They should also be proficient in scripting languages such as Python or Node.js and have experience with analytics and reporting tools.
">Additionally, they should have excellent communication and facilitation skills and be able to present to executives and guide power users.
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