
Technical Solutions Specialist
1 day ago
Tech-savvy professionals are sought after to fill a pivotal role in the onboarding and technical enablement of enterprise customers across multiple cybersecurity products.
About the Role
The ideal candidate will lead end-to-end onboarding for enterprise customers, providing hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerized environments.
- Key Responsibilities:
- Critical Onboarding: Spearhead the entire onboarding process for large-scale enterprise customers on diverse Qualys Cyber Security solutions.
- Tech Implementation: Collaborate with teams to deploy and configure Qualys agents, sensors, connectors, and APIs across various ecosystems.
- Customer Success & Adoption: Serve as a trusted technical advisor throughout the implementation phase, ensuring seamless adoption and long-term retention.
What You'll Bring:
- At least 5 years of experience in customer-facing technical roles, such as onboarding, professional services, customer success, pre-sales, or support.
- Familiarity with Windows, Linux, and basic networking concepts, with hands-on experience in enterprise IT environments.
Desired Qualifications:
- Experience working with the Qualys platform, either as an end-user, consultant, or sales engineer.
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