Career Opportunities in Customer Service
2 days ago
Career Opportunities in Customer Service
">Responsibilities:The role involves delivering exceptional customer service, ensuring seamless interactions and addressing customer inquiries with professionalism and courtesy.
- Guided by Supervisors/Managers, identify potential business opportunities for customers.
- Gather required documents from customers and validate them according to organizational norms.
- Accurately log cases in the system as per Standard Operating Procedures (SOPs) and follow established processes for disbursement.
- Achieve a satisfactory sanction ratio aligned with organizational requirements.
- Maintain open communication with customers, offering solutions and suggestions for their needs while cross-selling relevant products under Supervisor/Manager guidance.
- Assist Managers/Supervisors in vendor empanelment and foster strong relationships with new vendors.
- Collaborate with Managers/Supervisors to ensure compliance with all regulatory and audit requirements, including RBI regulations.
To excel in this position, candidates should possess a degree in any field along with excellent communication skills and a strong work ethic.
Why Join Us?This role offers an opportunity to contribute to the growth of our organization while developing valuable skills in customer service and relationship building.
We are committed to providing a supportive environment that fosters professional growth and personal development.
In this dynamic role, you will have the chance to make a meaningful impact on our customers' experiences and help drive business success.
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